About the role

  • Optimisation Analyst Intern improving customer experience through data analysis at an award-winning investment platform. Collaborates with teams to enhance user journeys and maximize conversions.

Responsibilities

  • Analyse user experience data to identify trends and opportunities for optimisation. Support with a/b testing and other methods to validate hypotheses and measure performance.
  • Contribute to the creation and execution of CRO strategies for improving conversion rates across our digital products, including web and mobile platforms.
  • Work with design and development teams where appropriate to enhance user experience by identifying and addressing pain points in user journeys.
  • Support with preparing reports for CRO experiments and campaigns, gathering insights and recommendations that can be presented to stakeholders and senior management.
  • Collaborate with cross-functional teams, including Commercial, Product, UX design, UX research, and engineering, to align optimisation efforts with broader business goals.
  • Be willing to learn about industry trends and best practices and apply them to drive continuous improvement in the customer experience.
  • Be willing to learn technical basics about how websites work and how we use digital analytics tools like Google Analytics to analyse user behaviour and report on the work we do.
  • You will need to dive into using different platforms and software to complete your work and you will need to take a proactive approach to your own learning if you want to get the most out of this experience.

Requirements

  • To be eligible to work in the UK
  • To be over 18 years old as of 1st September 2026
  • To be a 2nd year student in a full-time undergraduate degree with an industry placement year, in a subject relevant to this role
  • To have achieved a minimum of 104 UCAS points at A-level (grades BCC) or an equivalent (e.g., BTEC DMM) qualification
  • Maths and English GCSE (or equivalent) grades A* to C (new grades 9 to 4)
  • Experience with any of the below platforms or software would be advantageous but is not required:
  • Google Analytics
  • Power BI
  • Hotjar
  • Figma
  • Optimizely
  • Microsoft Office (Word, Excel, PowerPoint)

Benefits

  • Group Personal Pension Plan
  • Life Assurance and Group Income Protection
  • Private Medical Insurance – provided by Bupa
  • Staff discounts on our investment products
  • Personal & well-being fund – supporting your physical and mental wellness
  • Retail discounts – savings at a wide range of high street and online retailers
  • Voluntary flexible benefits – tailor your benefits to suit your lifestyle

Job title

Optimisation Analyst Intern

Job type

Experience level

Entry level

Salary

£28,300 per year

Degree requirement

Bachelor's Degree

Location requirements

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