Hybrid Customer Sales Support, Seller

Posted last month

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About the role

  • Account Manager at iHeartMedia focusing on managing low-revenue accounts and outbound prospecting for new small-business opportunities in Mobile, AL.

Responsibilities

  • Manage low-revenue accounts and outbound prospecting, ensuring small accounts receive dedicated service while driving incremental revenue through upselling.
  • Serve as primary contact for transitioned accounts.
  • Maintain accurate SFDC records (notes, calls, activity).
  • Ensure smooth onboarding with introduction email and follow-up.
  • Upsell products/services to existing accounts.
  • Execute outbound prospecting for new small-business opportunities.
  • Track and report performance against goals.
  • Handle transactional tasks (billing, copywriting, A/R, recaps, PPTs).
  • Collaborate with internal teams for campaign execution.
  • Follow transition rules and maintain transparency for local AEs.

Requirements

  • 1–2 years of sales or customer service experience preferred
  • Strong communication and organizational skills
  • Familiarity with CRM tools (SFDC) and digital advertising products

Benefits

  • Employer sponsored medical, dental and vision with a variety of coverage options
  • Company provided and supplemental life insurance
  • Paid vacation and sick time
  • Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing
  • A Spirit day to encourage and allow our employees to more easily volunteer in their community
  • A 401K plan
  • Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
  • A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

Job title

Customer Sales Support, Seller

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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