Hybrid Director, Internal Communications

at IFF

• Job title: Director, Internal Communications
• Job type: Full Time
• Experience level: Lead
• Salary: $182,248 - $227,810 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, New York City, United States

About the role

• Director of Internal Communications at IFF leading global internal engagement strategies. Overseeing execution of effective communication standards and enhancing employee engagement across the organization.

Responsibilities

• Define and lead IFF’s global internal communications strategy aligned with enterprise priorities and culture.
• Establish the enterprise internal narrative, messaging frameworks, and editorial standards for clarity and consistency.
• Translate complex strategy, transformation, and change initiatives into clear, relevant employee communications.
• Execute day‑to‑day communications—drafting content, handling quick‑turn requests, and publishing timely updates across platforms.
• Write, edit, and publish stories, announcements, and leadership messages with strong editorial judgment.
• Partner with executive leadership and the VP of Corporate Communications to shape CEO and enterprise‑level messaging.
• Lead employee engagement communications and convert insights (surveys, feedback) into targeted, sustained communication plans.
• Own internal communication channels, governance, and standards; develop templates, playbooks, and self‑service guidance.
• Define communications success metrics and use insights to continually refine content, channels, and strategy.

Requirements

• Bachelor’s degree or above, ideally in Journalism, Communications, Public Relations, English, or a related field.
• Extensive experience in internal communications, employee engagement, or corporate communications in a global, matrixed company.
• Ability to work hands‑on—drafting content, managing platforms, and addressing rapid-turn requests with accuracy and speed.
• Proven capability to balance strategic leadership with flawless day‑to‑day execution.
• Experience advising and partnering with senior executives and C‑suite leaders.
• Exceptional writing, storytelling, editing, and content judgment skills across formats and time horizons.
• Strong understanding of change communications and employee engagement drivers.
• Experience building governance, frameworks, and processes that elevate communication quality and consistency.
• Ability to influence, align, and enable cross‑functional contributors without direct reporting authority.

Benefits

• Competitive compensation and performance‑based incentives.
• Comprehensive medical, dental, and vision benefits.
• 401(k) with company match.
• Hybrid work flexibility with on‑site collaboration in NYC.
• Global career development opportunities and access to world‑class learning.
• Purpose‑driven culture committed to innovation, sustainability, and employee wellbeing.