About the role

Project Manager overseeing clinical studies at ICON Laboratory. Ensuring client satisfaction and managing laboratories services with a focus on Good Clinical Practice.

Responsibilities

Ensure client satisfaction by acting as the Client's main contact in all matters regarding ICON Laboratory Services (ILS)
Manage studies in accordance with Good Clinical Practice
Provide Clients with regular study updates and communicate study progress to Clients and PM Leadership in a responsible and professional manner
Help train more junior PMs and act in an advisory role to those less experienced on the team
Enhance team tools and practices by actively recommending suggestions for improvements in efficiency
Serve as the tactical site supervisor for project manager in the absence of a Team Lead
Act as the sponsor's main contact person in all matters regarding our central laboratory services
Review newly assigned protocols and Amendments
Coordinate and manage the completion of the Clinical Laboratory Worksheet (CLW) and communicate information as required to other departments within ICON Laboratories
Enter protocol parameter information into PACS//ICOLIMS and other systems for new and/or amended protocols
Prepare and QC clinical study specific materials
Ensure adherence to the protocol specific monitoring plan
Maintain clinical study specific study files and ensure that all appropriate documents are properly maintained
Provide Sponsors with study management reports
Proactively monitor study budget
Attend and represent ICON at Sponsor Investigator Meetings, Kick-Off Meeting, Bid Defenses or Initiations
Develop new tools and train new employees.

Bachelor's degree or local equivalent in Science, Business or related Field
Minimum of 2 years of experience working in a clinical laboratory , clinical trials, or customer management/account management role in a life sciences related organization
Minimum of 1 years of Project Management experience in a service area serving clinical trials, such as IVRS, Clinical Supplies Packaging and Distribution, Medical Imaging, Data Management, or Electronic Data Capture.
Working familiarity with Word, Excel, PowerPoint
Excellent Oral and Written Communications
Ability to Multi-Task
Ability to remain composed and professional in stressful situations, performing effectively with shifting priorities, workload and external pressures.
Excellent Presentation Skills
Organizational Agility
Ability to work with, and maintain the confidentiality of customer proprietary information.
Mastery in following established processes and use of all laboratory PM tools (e.g. configuring laboratory databases, tracking results, ordering supplies, )
Knowledge and familiarity with the clinical trials industry
Ability to successfully perform job functions with little or no supervision
Ability to effectively apply learned principles to broader situations.

Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.