Product Owner in aviation SaaS responsible for gathering business requirements and delivering technical specifications. Collaborating with teams to enhance customer experience in the aviation sector.
Responsibilities
Engage directly with clients, end-users, and stakeholders to understand needs, gather feedback, and represent the customer voice throughout the development process.
Ensure that product decisions, backlog priorities, and acceptance criteria contribute to a simple, seamless, and valuable customer experience.
Own, refine, and prioritise the product backlog, ensuring it balances strategic objectives, customer value, and business needs.
Translate customer and business needs into user stories, acceptance criteria, and supporting artefacts (wireframes, workflows, user journeys) that enable clarity for development teams.
Ensure backlog items are well defined for refinement and sprint planning.
Communicate progress, decisions, and trade-offs clearly, building confidence that customer experience and business priorities are being balanced effectively.
Requirements
Minimum 2 years of proven experience in a software development environment, preferably within the SaaS industry or aviation sector.
Excellent analytical skills with the ability to translate complex business needs into clear and concise technical requirements.
Proficiency in business process modelling techniques, such as BPMN or UML.
Familiarity with Agile methodologies and tools (e.g., JIRA, Confluence) for software development and project management.
Strong communication skills with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels of the organisation.
Proactive problem-solving attitude with a commitment to delivering high-quality solutions that meet client expectations and business objectives.
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