Product Owner managing customer onboarding across digital and traditional channels. Overseeing compliance and integration with Core Banking Systems in a fast - growing bank.
About the role
- Product Owner in aviation SaaS responsible for gathering business requirements and delivering technical specifications. Collaborating with teams to enhance customer experience in the aviation sector.
Responsibilities
- Engage directly with clients, end-users, and stakeholders to understand needs, gather feedback, and represent the customer voice throughout the development process.
- Ensure that product decisions, backlog priorities, and acceptance criteria contribute to a simple, seamless, and valuable customer experience.
- Own, refine, and prioritise the product backlog, ensuring it balances strategic objectives, customer value, and business needs.
- Translate customer and business needs into user stories, acceptance criteria, and supporting artefacts (wireframes, workflows, user journeys) that enable clarity for development teams.
- Ensure backlog items are well defined for refinement and sprint planning.
- Communicate progress, decisions, and trade-offs clearly, building confidence that customer experience and business priorities are being balanced effectively.
Requirements
- Minimum 2 years of proven experience in a software development environment, preferably within the SaaS industry or aviation sector.
- Excellent analytical skills with the ability to translate complex business needs into clear and concise technical requirements.
- Proficiency in business process modelling techniques, such as BPMN or UML.
- Familiarity with Agile methodologies and tools (e.g., JIRA, Confluence) for software development and project management.
- Strong communication skills with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels of the organisation.
- Proactive problem-solving attitude with a commitment to delivering high-quality solutions that meet client expectations and business objectives.
Benefits
- Cutting-edge SaaS solutions
- Continuous learning opportunities
- Collaborative culture
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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