Technical Support Advisor providing 1st and 2nd line support for aviation fuel management technology. Responsible for troubleshooting and resolving customer technical issues via multiple communication channels.
IG
i6 Group
Currently Hiring
About the company
i6 provides the world’s most advanced end-to-end Aviation fuel management technology - enabling operational efficiency, transparency, and sustainability for airlines, fuel service providers, and suppliers.
Our cloud-based solutions digitise the entire aviation fuel lifecycle through real-time fuel inventory and into-plane management platforms, patented electronic refuelling technology, and advanced fuel analytics and insights.
With the adoption of our technology, our customers have been able to reduce thousands of tonnes of CO2 and benefited from millions in cost savings.
Open jobs
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8 jobs found
Commercial / Bid Manager leading the bid process for SaaS solutions that transform aviation refuelling operations. Responsible for managing proposals and coordinating with multiple internal teams.
Data Analyst transforming raw data into actionable insights for aviation refuelling operations. Collaborating with stakeholders to develop data models, visualisations, and maintain data quality.
Cloud Platform Engineer design and maintain cloud infrastructure using GCP and AWS. Collaborate with stakeholders to ensure platforms are secure, efficient, and well - monitored.
Product Owner in aviation SaaS responsible for gathering business requirements and delivering technical specifications. Collaborating with teams to enhance customer experience in the aviation sector.
Customer Success Manager responsible for maximizing customer value and managing relationships. Leading client onboarding and product adoption for i6's aviation fuel management solutions.
Senior Cloud Engineer managing and improving cloud platforms for aviation refuelling operations. Collaborating with teams to ensure operational efficiency and scalability.
Technical Support Manager overseeing a support team for i6's aviation refuelling SaaS platform. Leading service desk operations, managing KPIs, and collaborating with cross - functional teams.