Hybrid Commercial, Bid Manager

Posted 4 weeks ago

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About the role

  • Commercial / Bid Manager leading the bid process for SaaS solutions that transform aviation refuelling operations. Responsible for managing proposals and coordinating with multiple internal teams.

Responsibilities

  • Manage and coordinate all aspects of the bid response lifecycle, including Requests for Proposal (RFPs), Invitations to Tender (ITTs), Requests for Information (RFIs), and proactive proposals.
  • Create, edit, and curate high-quality, compelling, and compliant proposal documents, presentations, and supporting materials that clearly articulate the SaaS solution's value proposition and competitive advantage.
  • Work cross-functionally with Sales, Product, Legal, Finance, Technical, and Implementation teams to gather inputs, ensure accuracy, and align the bid strategy with internal capabilities and client needs.
  • Collaborate with Finance and Sales leadership to define and model profitable and competitive pricing strategies for complex deals, considering subscription tiers, professional services, and usage models typical in a SaaS environment.
  • Identify, assess, and mitigate commercial, legal, and operational risks associated with bids and contracts, especially concerning service level agreements (SLAs) and data security requirements.
  • Work closely with Legal counsel to review, draft, and negotiate key commercial terms, including contracts, master service agreements (MSAs), and statements of work (SOWs), ensuring favorable terms for the company.
  • Assist the Sales team in structuring complex, multi-year subscription deals and managing associated financial models.
  • Maintain and continuously improve a centralised library of reusable bid content (e.g., standard answers, case studies, company information, legal boilerplate) specific to the SaaS product.
  • Conduct thorough post-bid reviews, win/loss analyses, and lessons learned sessions to continually improve the quality and effectiveness of future bid submissions.

Requirements

  • Minimum of 5+ years of progressive experience in a Bid Management, Commercial Management, or related role, preferably within the Software/SaaS/Technology sector
  • Deep understanding of the SaaS business model, including recurring revenue, subscription pricing, professional services and common contract structures (MSAs, SOWs, SLAs)
  • Proven ability to manage complex, multi-faceted projects (bids) under tight deadlines
  • Exceptional written and verbal communication skills, with a demonstrable ability to synthesize technical information into clear, persuasive, and commercially focused narratives
  • Basic understanding of commercial law relevant to software licensing and service provision.

Benefits

  • 5% pension contribution
  • 25 days holiday per annum in addition to UK bank holidays; with the option to buy/sell an additional 5 days per year
  • Private health insurance and health care cash plan
  • Quarterly Team Events
  • Remote first working

Job title

Commercial, Bid Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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