Field Service Engineer responsible for installation and maintenance of medical technologies in France. Provide technical support and user training for innovative healthcare solutions.
About the role
- Durability Evaluation Engineer II at Hyundai responsible for full-vehicle durability testing and reporting for Hyundai, Kia, and Genesis models. Collaborates with global teams to ensure vehicle performance meets customer expectations.
Responsibilities
- Perform daily follow-up of vehicle incidents reported by test drivers and technicians.
- Make judgements regarding level of follow-up required.
- Elevate important incident reports to issue status.
- Report, investigate, and follow-up issues to resolution.
- Communicate with global stakeholders and work together to establish effective countermeasure.
- Follow-up on countermeasure effectiveness.
- Complete static and dynamic vehicle inspections on a periodic basis.
- Monitor in detail the degradation of vehicle performance, handling, NVH, etc.
- Quantify degradation using subjective scales or objective measurements where appropriate.
- Develop and refine inspection processes and metrics.
- Coordinate and participate in inspections of used vehicles on-site and in field.
- Collect and report data representing real-world customer conditions.
- Use survey data as a resource to inform the development of accelerated, proving ground test modes.
- Monitor and track field durability issues from various data sources including warranty claims, port claims, FSE reports, customer survey, automotive press, and social media.
- Install and configure data acquisition equipment.
- Work competently with a wide range of data inputs including vehicle CAN bus, thermocouples, strain gauge, accelerometer, and more.
- Retrieve data, perform analysis, and provide high-level commentary on results.
- Support third-party data collection requests for purposes of test mode development, CAE model correlation, research study, market understanding, and setting design requirements.
- Develop and write procedures to define and organize tasks and responsibilities for engineering, technician, or test driver staff.
- Communicate procedures concisely and professionally.
- Complete administrative tasks such as purchasing requests, vacation requests, business travel plans, etc.
- Plan and oversee project work such as purchase of fixed assets or facility/equipment repair.
- Serve as the voice of the North American customer by providing local experience and perspective on environment, customer usage, and expectations.
Requirements
- Bachelor’s Degree in Engineering. Mechanical, Industrial, or Systems Engineering preferred
- 4+ years experience in vehicle testing and development
- 2+ years’ experience in automotive proving ground environment preferred
- Excellent oral and written communication skills
- Proficiency in Microsoft Office: Excel, PowerPoint, Outlook, Word
- Proficiency with data and numerical analysis tools such as MATLAB, R, Python, etc.
- Proficient in the usage of automotive data acquisition tools and sensors.
- Proficient in issue investigation and root cause analysis
- Proficient project management skills
- Proficient time management and organization skills
- Valid Driver's License and satisfactory driving record
Benefits
- Zero-dollar employee premiums on Medical, Dental, and Vision for you and your family
- 100% employer-paid disability and life insurance
- Generous paid time off including vacation, sick and abundant holidays
- A global environment that fosters diversity
- Competitive salaries (commensurate with experience)
- Range of position: $80,000.00 ~ $93,000.00
- Retirement savings and planning benefits
- Flexible work hours, and hybrid work schedule options
- Access to health savings accounts and flexible spending accounts
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