Field Service Engineer responsible for installation and maintenance of medical technologies in France. Provide technical support and user training for innovative healthcare solutions.
About the role
- Senior Enterprise Systems Administrator for US Fertility performing endpoint engineering across MECM/SCCM and Intune. Responsible for supporting 4000+ endpoints in a hybrid work environment.
Responsibilities
- Perform Endpoint Engineering
- Serve as the primary technical owner for MECM/SCCM and Intune across 4,000+ endpoints
- Own a small but mighty Jamf management environment for ~100 Mac devices/iPads
- Design, build, and maintain Windows imaging processes and task sequences
- Implement and optimize Windows Autopilot deployments
- Configure and manage kiosk mode devices
- Build, test, and deploy enterprise software packages
- Drive modernization through stronger Intune adoption and co-management strategy
- Developing proactive hardware and software lifecycle management processes
- Design and maintain Windows patch management processes using MECM and Intune
- Improve compliance reporting and remediation processes
- Ensure endpoints meet security and regulatory requirements (HIPAA, SOX, etc.)
- Ensure Mac devices are kept up to date through Jamf Automation & Optimization
- Identify manual or inefficient processes and automate them using PowerShell and modern management tools
- Improve deployment consistency and reliability
- Reduce task sequence failures and patching exceptions
- Troubleshoot complex endpoint issues across MECM, Intune, and Group Policy
- Perform detailed log analysis (client logs, task sequence logs, Windows event logs, etc.)
- Resolve co-management conflicts and deployment failures
- Escalation point for advanced endpoint-related technical issues
- Document build standards, processes, and configurations
- Provide guidance to team members on endpoint-related procedures
- Train additional team members in standard maintenance and deployment tasks
Requirements
- 5+ years of enterprise endpoint management experience
- 5+ years building and maintaining Windows imaging task sequences
- Strong hands-on expertise in: Microsoft Endpoint Configuration Manager (MECM/SCCM)
- Microsoft Intune
- Co-management configuration and troubleshooting
- Windows Autopilot
- Active Directory
- Group Policy (GPO)
- Strong PowerShell scripting and automation experience
- Experience designing and maintaining automated patch management processes
- Demonstrated ability to troubleshoot using logs and identify root cause
- Experience supporting endpoints in a regulated environment
- Ability to independently execute technical projects
- Ability to lift 30+ lbs
- Experience with Jamf
- Experience migrating workloads from MECM to Intune
- Experience with conditional access and compliance policies
- Experience developing reporting and compliance metrics
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Tuition assistance and professional development support
- Performance-based bonus opportunities
- Generous paid time off, paid holidays, and paid parental leave
- Life and disability benefits
- Fertility Discount Program
- Employee wellness and recognition programs
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