Hybrid Manager, Branded Residential

at Hyatt

• Job title: Manager, Branded Residential
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $98,600 - $124,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Chicago, United States

About the role

• Manager of Business Initiatives driving cross-functional initiatives across the branded residential business at Hyatt. Overseeing timelines, project success, and coordination between teams in a hybrid role.

Responsibilities

• Track and coordinate branded residential projects through key phases including feasibility, design development, service planning, pre-opening, and transition to operations.
• Manage calendars, meeting logistics, and team workflows for the residential leadership team; follow up on action items and priorities.
• Monitor execution timelines, maintain critical path trackers, and flag delays or risks to project success.
• Create and maintain centralized dashboards to track project milestones, marketing and sales progress, development deal status, and operating readiness.
• Prepare internal reports, progress summaries, and briefing materials for senior leadership.
• Consolidate business updates from global regions for regular distribution to executive teams.
• Track residential marketing and sales initiatives including collateral development, digital assets, events, and global/regional launches.
• Coordinate logistics and materials for brand events, owner activations, and promotional campaigns.
• Collaborate with marketing and sales teams to ensure alignment with brand standards and rollout timelines.
• Work with commercial services teams on Hyatt residential distribution program inclusions.
• Point of contact for residential ownership benefits program execution and global communications.
• Assist in preparing internal and external-facing decks, pitch presentations, investor briefings, and service model documentation for new projects.
• Maintain an internal content library of branded residential materials, templates, and best practices.
• Support due diligence and project intake processes for new branded residential opportunities.
• Track critical path items and operational readiness milestones for each residential property in development or transition.
• Maintain a centralized repository of key documents including SOPs, governance materials, service matrices, and legal agreements.
• Manage the master calendar of HOA and board meetings, including preparation timelines for agendas, packets, and follow-up items.
• Support annual budget submissions, capital planning coordination, and financial tracking in collaboration with residential and hotel operations.

Requirements

• 4+ years of experience in residential discipline
• Bachelor’s degree
• Experience with Excel, Word, PowerPoint or Canva, ChatGPT, OPERA

Benefits

• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match