Incident Management Analyst supporting IT incident response and coordination for global IT services in fast - paced environments. Collaborating with technical teams and stakeholders for efficient incident management.
About the role
- Manager Research Informatics & Business Analyst leading systems support for cancer research at Winship Cancer Institute in Atlanta. Overseeing Business Analysts to translate research needs into technical designs.
Responsibilities
- Leads the efforts to ensure systems support and advance the objectives of Winship Cancer Institute
- Manages a team of Business Analysts and other staff that work directly with researchers to document, analyze and translate their needs into technical designs
- Serves as a liaison between stakeholders and manages the requirements development process
- Utilizes broad IT knowledge, business knowledge, and strong analytical skills to support business analysis for IT solutions which address business needs
- Validates that solutions meet business needs, reflect the functionality necessary to address business goals and objectives and traces business requirements through to test plans and cases, reducing time to fix issues and identify anomalies
- Ensures that non-functional requirements meet service level agreements, reducing impacts to business effectiveness
- Validates requirements with all stakeholders
- Complies with and upholds organizational standards
- Coaches, trains, and assists less experienced analysts and leads highly complex analytical efforts
- Identifies business needs and opportunities for improvement
- Performs other related duties as required.
Requirements
- A Bachelor's degree in computer science, information technology, business management, or related field
- Eight years of experience in business analysis
- An equivalent combination of education, training, and experience.
Benefits
- Monthly Health and Safety Information Not Applicable
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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