Retail Sales Associate in Kennesaw, GA for Yankee Candle. Focus on sales growth and guest experience in a fragrance - filled environment.
About the role
- Software Sales Specialist leveraging deep software industry knowledge to support account managers and clients. Focused on revenue growth through pricing strategies, renewals, and customer success.
Responsibilities
- Leverages in-depth knowledge of software solutions, platforms, and licensing models to act as a trusted advisor to enterprise and mid-market clients.
- Builds and maintains strong relationships with key client stakeholders to understand business requirements, technical challenges, and strategic goals, recommending tailored software solutions.
- Collaborates with pricing, finance, and product teams to develop competitive pricing, packaging, and discount strategies based on market trends, competitive analysis, and customer feedback.
- Supports account managers throughout the sales lifecycle, including pipeline development, opportunity pursuit, software demonstrations, renewals, and contract extensions.
- Leads or supports software renewal and expansion strategies, ensuring customer retention, license optimization, and long-term revenue growth.
- Addresses client concerns related to software performance, licensing, integrations, or value realization to maintain high levels of customer satisfaction.
- Monitors, analyzes, and reports on key sales performance indicators (KPIs), identifying risks, growth opportunities, and areas for continuous improvement.
- Assists with post-sale activities, ensuring smooth handoff to implementation, customer success, and technical support teams to drive adoption and customer outcomes.
- Shares software sales expertise, best practices, and industry insights with junior team members through coaching and mentorship.
- Stays current on emerging software technologies, SaaS trends, competitive offerings, and sales enablement tools to enhance the sales process.
- Ensures all sales activities comply with software licensing standards, data privacy regulations, and organizational policies.
Requirements
- Four-year or graduate degree in Sales, Marketing, Business Administration, Information Systems, Computer Science, or a related discipline, or equivalent professional experience.
- Minimum of 10+ years of progressive experience in software sales and/or the software industry, with demonstrated success in enterprise or complex solution selling, SaaS, or technology-driven environments.
- Proven background in consultative or technical sales, account management, or software solution delivery.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including;
- 4-12 weeks fully paid parental leave based on tenure
- 11 paid holidays
- Additional flexible paid vacation and sick leave
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