About the role

  • Claims Intake Specialist efficiently manages low-complexity claims at Howden, an insurance group. Ensures accuracy and professionalism in the intake and handling of claims submissions.

Responsibilities

  • Receive, review, and accurately enter new claim notifications into the system.
  • Verify policy existence and apply correct claim coding.
  • Manage low‑complexity, fast‑track claims from intake through resolution within authority limits.
  • Maintain detailed documentation, running notes, and diary tasks for timely follow‑up.
  • Serve as a first‑line contact for internal teams and claim adjusters on First Notice of Claim and Loss.
  • Ensure accuracy of all claim details, including financial entries.
  • Assist in the timely and accurate filing of key claim‑related documents and communications throughout the claim lifecycle.
  • Adhere to internal procedures and authority guidelines.

Requirements

  • 1–3 years of financial lines claims handling experience
  • Proficiency in Microsoft Office and ability to learn claims management systems
  • Strong written and verbal communication skills
  • High attention to detail and strong problem‑solving ability
  • Strong organizational skills and ability to manage competing priorities
  • Customer‑service oriented.

Benefits

  • Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts
  • 401(k) retirement plan
  • Flexible Paid Time Off and paid parental leave
  • Life and Disability insurance

Job title

Claims Intake Specialist

Job type

Experience level

Junior

Salary

$50,000 - $60,000 per year

Degree requirement

No Education Requirement

Location requirements

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