Senior Manager, Business Analysis at Capital One developing strategies for payment processing functions. Leading a high - performing team while managing P&L accountability and improving customer experiences.
About the role
- Assistant Banquet Manager overseeing banquet operations at Hilton Harrisburg. Responsible for training staff, supervising events, and ensuring quality service.
Responsibilities
- Responsible for training and directing the banquet staff in servicing all banquet activities
- Supervise the setup of function rooms according to event order specifications
- Inspect function rooms and equipment for cleanliness and proper inventory
- Verbally communicate with kitchen, service, beverage, convention services, and engineering staff during events
- Provide leadership and direction in the development of ambassadors
- Supervise clean-up of function room and proper breakdown and storage of equipment
- Enter billing information to generate a final guest check
- Process payroll for each event and check staff attendance
- Promote and foster dignity and respect in the workplace
- Comply with attendance rules and be available to work on a regular basis
Requirements
- High School diploma or equivalent
- College degree is preferred
- Bachelor of Science degree in Hotel/Restaurant Management is desirable
- 2+ years of previous experience in the food & beverage industry required
- Previous supervisory experience in a hospitality setting is preferred
- Must exemplify a positive, professional demeanor
- Ability to effectively deal with internal and external customers
- Ability to listen effectively, to speak and write English clearly
- Knowledge in Microsoft Office products
Benefits
- Team Driven and Values Based Culture
- Medical/Dental/Vision
- Vacation & Holiday Pay
- Employee Assistance Program
- Career Growth Opportunities
- Reduced Room Rates throughout the portfolio
- Third Party Perks (Movie Tickets, Attractions, Other)
- 401(k) with company match
- Employee discount
- Flexible schedule
- Flexible spending account
- Life insurance
- Parental leave
- Referral program
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