Senior Manager, Business Analysis at Capital One developing strategies for payment processing functions. Leading a high - performing team while managing P&L accountability and improving customer experiences.
About the role
- Practice Manager responsible for financial and operational leadership at Mill Pond Veterinary Hospital in Branford, CT. Overseeing HR, compliance, and client services to ensure quality veterinary care.
Responsibilities
- Administrate all human resource functions including staff recruitment, hiring, training, scheduling, performance evaluations, counseling, and terminations.
- Manage annual performance evaluations.
- Responsible for performance evaluations for supervised staff with the assistance of the department lead.
- Keep CVP management informed of all relevant issues regarding staff, client issues, premises or equipment needs, etc.
- Respond to client concerns in a timely and appropriate manner.
- Resolve medical client complaints in partnership with the Lead Veterinarian and RDO
- Assure compliance with all regulatory issues including radiation monitoring, business permits and licenses, and animal control ordinances.
- Oversee implementation of client wellness program and guidelines and monitor compliance in partnership with CVP.
Requirements
- 4+ years Hospital management experience
- College preferred
- Certification in Veterinary Practice Management preferred
Benefits
- 401(k) w/ matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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