Senior Product Line Manager responsible for overseeing financial product lines and driving competitive enhancements. Collaborating cross - functionally to align product strategy with market needs and regulatory requirements.
About the role
- Data Center Manager overseeing operational excellence and lifecycle management of data centers at athenahealth. Responsible for ensuring high availability and driving continuous improvement of infrastructure.
Responsibilities
- Lead and manage daily operations of the data center to ensure high availability and performance of physical infrastructure.
- Develop and maintain monitoring dashboards using Prometheus and Grafana to track infrastructure health and performance metrics.
- Utilize Jira to manage work orders, incident tracking, and project workflows efficiently.
- Analyze operational data to identify trends, risks, and opportunities for improvement in data center processes.
- Collaborate with cross-functional teams to coordinate hardware procurement, installation, maintenance, and decommissioning activities.
- Ensure compliance with safety, security, and environmental standards within the data center facilities.
- Foster a culture of accountability and continuous improvement within the team, aligning with athenahealth’s core values.
- Support capacity planning and forecasting efforts to align infrastructure growth with business needs.
- Participate in disaster recovery planning and execution to ensure data center resilience.
- Assist in vendor management and contract negotiations related to data center services and equipment.
- Provide technical guidance and mentorship to junior team members.
- Contribute to documentation and knowledge sharing to enhance team effectiveness.
- Engage in cross-team initiatives to improve operational workflows and automation.
- Support on-call rotations as part of the 24x7x365 coverage model.
Requirements
- 2 to 5 years of experience in data center operations, infrastructure management, or a related technical field
- Proven leadership skills with the ability to manage teams and drive accountability
- Hands-on experience with Prometheus and Grafana for monitoring and visualization
- Proficiency in Jira for project and incident management
- Strong analytical skills with experience in operational data analysis
- Familiarity with physical data center infrastructure, including hardware lifecycle management and environmental controls
- Ability to work effectively in an in-person role based in Ohio.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Tuition assistance
- Employee resource groups
- Collaborative workspaces
Job title
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