Leave of Absence Administrator managing all leave of absence and accommodations for Acosta Group associates in the US and Canada in a hybrid work environment.
About the role
- IT Workplace Administrator supporting technical aspects at Hostinger's IT Workspace team. Preparing laptops, resolving issues, managing SaaS tools and improving the IT environment.
Responsibilities
- Prepare and maintain laptops (macOS/Windows) for newcomers, handling global hardware shipments, setup, and collection.
- Address and resolve technical issues reported by employees, both remotely and on-site (software, hardware, connectivity, and access problems).
- Manage and administer SaaS tools, including Google Workspace, JumpCloud, Slack, Miro, CRM platforms, and VPN access (NordLayer).
- Support system upgrades and improvements, ensuring tools are up-to-date and secure.
- Assist with access management for internal systems like CRM, NordPass, KnowBe4, and other platforms.
- Document processes and updates clearly to build a scalable, resilient IT infrastructure.
- Conduct regular system audits, maintain accurate asset inventories (hardware/software).
- Work cross-functionally to deliver smooth onboarding, solve incidents, and enhance employee IT experiences.
- Support the functionality of office peripherals such as printers and meeting room technology, including projectors and video conferencing systems.
- Manage the process of retiring and disposing of old IT equipment in a secure and compliant manner.
- Contribute to user training and guidance on basic IT tools and best practices as the role evolves.
Requirements
- 2–4 years of experience in a similar IT support or system administration role.
- Hands-on experience in dynamic environments with Google Workspace, JumpCloud, Slack, Windows/macOS device management, and SaaS tools.
- Familiarity with Google Cloud Platform Administration is a strong advantage.
- Excellent troubleshooting skills for both hardware and software issues.
- Good understanding of IT security principles, access management, and endpoint protection basics.
- Strong analytical and problem-solving skills.
- Proactive mindset, attention to detail, strong organizational skills.
- Fluency in English (both verbal and written).Passion for continuous learning, innovation, and growing into a senior IT role over time.
- Demonstrates a proactive and solution-oriented approach to challenges, taking ownership to drive results independently.
Benefits
- 🚀 360 Growth: We provide limitless learning opportunities: access to platforms like Reforge and Couch Hub, global conferences, physical and digital libraries, feedback culture, and mentoring through TesoXchange. Advance your career with internal mobility and grow with a team eager to share knowledge and support your success.
- 🎯 Freedom & responsibility: Work on your terms: from modern offices in Kaunas and Vilnius, the comfort of home, or anywhere in the world. Enjoy flexibility in managing your schedule and bring your ideas to life in a fast-paced, dynamic environment.
- 💪Wellness simplified: Your health comes first with insurance from Day 1, gym memberships, recharge leave, Headspace subscriptions, and regular health checks. Join our wellbeing-dedicated events, sports, arts, and hobby clubs, or simply enjoy the balance of a lifestyle that prioritizes wellness.
- 🎉 Work hard – party hard: Celebrate your achievements with company events like Summerfest & Winterfest, Town Hall, Meet the Client initiatives, team-buildings, and workations. Enjoy access to the Žalgiris Arena VIP Lounge and celebrate life’s big moments with milestone gifts for weddings, new parenthood, and graduations.
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