About the role

  • Salesforce Business Architect leading consulting and solution design to bridge business vision and Salesforce capabilities for enterprise-level transformations. Engaging C-level stakeholders across business processes and technology integration in a hybrid environment.

Responsibilities

  • Operate at the intersection of business consulting, process architecture, and Salesforce solution design.
  • Lead clients from abstract business vision to structured, implementable requirements.
  • Shape enterprise-wide process transformations, defining business architectures, and enabling scalable Salesforce programs across multiple clouds.
  • Conduct structured discovery and stakeholder workshops to define business objectives, pain points, and transformation opportunities.
  • Translate business intent into capability models, BPMN process architectures, epics, and user stories.
  • Define future-state operating models and end-to-end process designs aligned to Salesforce best practices.
  • Own requirements lifecycle management from ideation to backlog refinement, prioritization, and acceptance criteria.
  • Advise on optimal use of Salesforce OOTB capabilities vs. customization.
  • Partner with Technical Architects and delivery teams to translate requirements into robust, multi-cloud solutions.
  • Develop capability roadmaps, transformation blueprints, and prioritization frameworks aligned to client strategy.
  • Act as a trusted advisor to business stakeholders, driving value-led conversations and continuous improvement.
  • Mentor Business Analysts and Functional Consultants on business architecture, process modelling, and stakeholder engagement.

Requirements

  • 8+ years of experience as a Business Architect, Functional Lead, or Senior Consultant in Salesforce or digital transformation programs.
  • Strong client-facing experience, leading workshops, stakeholder alignment, and requirements definition.
  • Expertise in business process modelling (BPMN) and requirements engineering.
  • Solid understanding of Salesforce platform capabilities and design trade-offs (configuration vs. customization).
  • Experience across core Salesforce clouds (Sales, Service, Experience; exposure to Commerce/Revenue/Data Cloud is a plus).
  • Proven delivery of functional artifacts (process maps, capability models, user stories, solution blueprints).
  • Candidates with one or more of Salesforce consultant certificates (Sales, Service, Experience, Commerce, Revenue etc) are preferred.

Benefits

  • 22 working days holiday
  • Comprehensive medical insurance plan for employee and spouse and children
  • Visa for employee and spouse and children
  • Flexible office times and working from home twice per week
  • Remote working from a place of your choice for 2 weeks a year
  • Free snacks and drinks in the office

Job title

Salesforce Business Architect

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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