Hybrid District Services Manager

Posted last month

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About the role

  • District Services Manager driving quality and customer service for Home Depot's installation services. Managing Service Providers and ensuring Store Connectivity while resolving customer issues.

Responsibilities

  • Drive quality and customer service through managing Service Providers (installers).
  • Ensuring Store Connectivity and driving Issue Resolution.
  • Develop and maintain professional customer and Service Provider relationships.
  • Responsible for assisting in the recruitment, retention, and performance management of SPs within district.
  • Communicates with District managers, Store Managers, Specialty Assistant Store Managers to drive awareness and engagement.

Requirements

  • Must be 18 years of age or older.
  • Must be legally permitted to work in the United States.
  • Knowledge or experience in the retail store environment, home improvement industry or general construction industry.
  • Experience in residential remodel project management.
  • Strong communication skills (both written and verbal)/proven customer interaction skills and problem resolution.
  • Project Management skills or leadership skills.

Benefits

  • No additional benefits listed.

Job title

District Services Manager

Job type

Experience level

Mid levelSenior

Salary

$80,000 - $120,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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