Hybrid Assistant Manager, GSA – General Sales Agent Partnership

at Teleport

• Job title: Assistant Manager, GSA – General Sales Agent Partnership
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Kuala Lumpur, Malaysia

About the role

• Assistant Manager at Teleport responsible for cargo sales and operational activities. Driving revenue growth through innovative sales strategies and ensuring operational excellence.

Responsibilities

• Develop and implement strategic sales plans to achieve revenue targets and Teleport objectives.
• End to end GSA contract management - close monitoring of Guaranteed revenue performance and recommend adjustments to pricing or sales strategies as needed.
• Develop strategies to increase cargo volumes and improve load factors on key routes.
• Identify opportunities to expand the cargo product portfolio, including specialized services like e-commerce, pharma logistics, and perishables.
• Ensure seamless cargo handling operations in compliance with Teleport / Partner Airline’s standards.
• Address operational issues promptly to minimize disruptions and maintain customer satisfaction.
• Monitor revenue and expense performance against targets, ensuring profitability.
• Prepare and submit regular reports on sales performance, market analysis, and operational efficiency.
• Work closely with the finance team to ensure accurate billing and reconciliation.

Requirements

• Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field (MBA preferred).
• Proven experience in air cargo sales and operations, with at least 4–6 years in a leadership role.
• Strong knowledge of air freight markets, pricing strategies, and cargo handling procedures.
• Excellent communication, negotiation, and relationship-building skills.
• Proficiency in using cargo management systems and reporting tools.
• Strong analytical and problem-solving abilities.
• Ability to work under pressure and manage multiple priorities.

Benefits

• Unlimited training -You will have access to a wide range of learning resources including Notion!
• Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
• Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
• Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!