Communications Manager for Retail Leadership Communications, crafting engaging internal and external messaging at Fidelity's Wealth and Brokerage business units.
About the role
- Senior Specialist - Marketing Communications driving customer experience, promotions, and campaigns for Hitachi Energy. Creating customer-focused marketing materials to enhance engagement in energy transition.
Responsibilities
- Develop and write high-quality and visually appealing marketing communication content, including flyers, brochures, case studies, blogs, service profiles, and presentations for Internal and External use.
- Drive global and local marketing campaigns and support in the events content and customer engagement.
- Assist in developing strategies that align with customer journeys and personas.
- Support visualization of service content & collaborate with subject matter experts, Global M&S stakeholders, R&D, and product managers to translate technical information into clear, customer-friendly language.
- Maintain and update Marketing and Sales materials, building and driving strategies to improve overall customer experience and ensure consistency in messaging across all content.
- Track performance and optimize content and processes based on analytics and stakeholder feedback, experience in writing and designing marketing and communications content, analytics tools to measure content effectiveness, strong project management and organizational skills.
- Ensure compliance with applicable external and internal regulations, procedures, and guidelines.
Requirements
- Bachelor’s or master’s degree in communications, journalism, marketing, or related field. (Electrical / Mechanical engineering degree is a plus).
- Minimum 5 years of direct experience in content, campaigns, and customer engagement, preferably in B2B or industrial sectors – Energy sector is preferable.
- Excellent writing and communication skills in English (Must).
- Strong writing, editing, and proofreading skills with attention to detail, ability to simplify complex technical concepts for diverse audiences.
- Experience working in a global, cross-functional environment with multicultural experience is a benefit.
- Competency in using Microsoft PowerPoint for Static Presentation, Creative and Interactive Presentation, Marketing Automation tools – Eloqua, Webinar platform on24, Adobe InDesign, Adobe Illustrator, Adobe Photoshop, Adobe After Effects, and Adobe Premiere Pro skills are a plus.
Benefits
- Employer-sponsored medical plan (inc. dental care and optical).
- Group Term Life insurance, Group Personal Accident insurance, Group Business Travel insurance.
- Hospitalization Insurance.
- Leave programs (Annual leave, medical leave, Hospitalization leave, etc.).
- Annual rice allowance.
- SSS, HDMF, and Philhealth Coverage.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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