Hybrid Managing Consultant, IT Service Organization

Posted 3 weeks ago

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About the role

  • Managing Consultant leading IT service projects for organizations. Focusing on service orientation and ITSM processes to drive digital transformation and improve customer satisfaction.

Responsibilities

  • Take on project leadership for client engagements aimed at establishing a service-oriented approach within IT organizations
  • Define service models, services and SLAs, and design the necessary roles and governance structures
  • Support the implementation and adaptation of ITSM processes at client organizations
  • Further develop our consulting offering by contributing experience and new methods
  • Provide subject-matter leadership to other (senior) consultants in joint projects

Requirements

  • Several years of professional experience in consulting as a lead consultant or leadership experience within an IT organization
  • Strong understanding of frameworks such as ITIL, COBIT or SIAM
  • Highly independent and responsible working style in challenging situations
  • Excellent analytical skills, strategic thinking and an above-average solution orientation
  • Very good presentation and communication skills in German

Benefits

  • We subsidize not only your company bike (JobRad), but also your public transport season ticket, helping both the environment and your wallet
  • We support your gym membership and preventive healthcare
  • We enable compatibility of family and work according to your needs, with the option for flexible working arrangements including remote work
  • We offer 30 days of vacation per year. You can take Christmas Eve and New Year’s Eve off using just one day of leave each
  • If you wish to take a longer break, we offer the option of a sabbatical

Job title

Managing Consultant, IT Service Organization

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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