Managing Consultant driving process, service, and digital transformation for clients in Nigeria. Leading engagements to redesign processes and implement automation solutions in a hybrid work environment.
About the role
- Managing Consultant leading IT service projects for organizations. Focusing on service orientation and ITSM processes to drive digital transformation and improve customer satisfaction.
Responsibilities
- Take on project leadership for client engagements aimed at establishing a service-oriented approach within IT organizations
- Define service models, services and SLAs, and design the necessary roles and governance structures
- Support the implementation and adaptation of ITSM processes at client organizations
- Further develop our consulting offering by contributing experience and new methods
- Provide subject-matter leadership to other (senior) consultants in joint projects
Requirements
- Several years of professional experience in consulting as a lead consultant or leadership experience within an IT organization
- Strong understanding of frameworks such as ITIL, COBIT or SIAM
- Highly independent and responsible working style in challenging situations
- Excellent analytical skills, strategic thinking and an above-average solution orientation
- Very good presentation and communication skills in German
Benefits
- We subsidize not only your company bike (JobRad), but also your public transport season ticket, helping both the environment and your wallet
- We support your gym membership and preventive healthcare
- We enable compatibility of family and work according to your needs, with the option for flexible working arrangements including remote work
- We offer 30 days of vacation per year. You can take Christmas Eve and New Year’s Eve off using just one day of leave each
- If you wish to take a longer break, we offer the option of a sabbatical
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Junior IT Consultant at MESKRU GmbH focusing on client consultations and Atlassian tools. Work in a dynamic environment to deliver innovative IT solutions in a hybrid setup.
Senior Consultant in Infrastructure Advisory at Aurecon delivering high - quality advisory across business cases and diverse sectors. Collaborating with multidisciplinary teams to enhance infrastructure outcomes in Australia.
Consultant for engagement and change, focusing on infrastructure transformation at Aurecon. Collaborating with stakeholders to implement change strategies and drive performance outcomes.
Consultant for business process management supporting digitalization strategies in the public and health sector. Analyzing processes, developing solutions, and enhancing administrative workflows.
Senior Technical Consultant designing scalable Oracle Field Service solutions for clients. Collaborating on Business Requirements and providing direction to cross - functional teams throughout project delivery.
Immigration Specialist managing corporate immigration processes for major financial services clients in Dallas or NYC. Liaising with stakeholders and ensuring compliance with immigration policies.
Consultant for European projects in Auren, a leading Spanish professional services firm. Identify funding opportunities and manage project documentation with a dynamic team.
Employee Benefits Consultant responsible for managing Group Risk and PMI clients, maintaining relationships, and driving portfolio growth. Clear development paths in a market - leading healthcare business.
New Home Consultant guiding homebuyers through purchasing process at Lennar. Responsible for sales techniques and relationship management to ensure a seamless experience.