IT Support Mitarbeiter providing support for Windows & iOS devices in a consulting firm. Managing user administration, troubleshooting, and IT operations documentation with a focus on individual development.
Responsibilities
Responsible for 1st and 2nd level IT support and for handling incidents on-site and remotely.
Manage user, permissions and mailbox administration as well as inventory and asset management.
Responsible for the installation, administration and maintenance of Windows and iOS endpoints.
Document IT operational workflows and maintain our self-help knowledge bases.
Requirements
Several years of professional experience in IT support or a user helpdesk role
Strong experience with Microsoft Windows/Server, iOS and networking, as well as Microsoft 365 products, Active Directory and ticketing systems
Scripting knowledge with PowerShell is a plus
You enjoy working in a team, are personable, communicative and reliable, and contribute to a positive working atmosphere
The list of requirements is a wish list. Please apply even if you do not meet all points — many skills can be learned on the job.
Benefits
We subsidize not only your Jobrad (company bike), but also your public transport pass (ÖPNV), helping both the environment and your wallet.
We contribute to your gym membership and support health and preventive care.
We enable work-life balance according to your needs, including the option for flexible and remote working.
We offer 30 days of annual leave per year.
Only one day of leave is required for Christmas Eve and New Year's Eve.
If you want an extended break, we offer the option of a sabbatical.
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