Senior Manager of Workforce Management overseeing workforce resources at GEICO. Leading operational excellence and transforming contact center performance across various product lines.
About the role
- Property Manager overseeing a multi-owner portfolio of commercial properties for Elion Partners. Involves managing operations, finances, and tenant relations in Virginia's DC Market.
Responsibilities
- Manage all aspects of a complex property or multi-owner portfolio of commercial, industrial, or retail properties.
- Oversee all operations and financial activities.
- Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly.
- Ensures that services are provided in compliance with policies, procedures, regulations and contractual obligations and standards.
- Ensure periodic regular property inspection.
- Recommends and/or approves alterations, maintenance and reconditioning as necessary.
- Contracts for and supervises vendor services as required.
- Coordinate tenant move-ins and move-outs, and 'walk-through' spaces with tenants and construction management department.
- Acts as primary contact with property owners to ensure that objectives are being met.
- Prepare and deliver timely, accurate and complete reports.
- Develop and control annual business plan including budgets for operating and capital expenses.
- Forecasts management plans and prepares monthly performance, explaining variances.
- Collect rent and pay expenses in compliance with management agreement and applicable lease terms.
- Recommend and coordinate legal action as necessary.
- Review and reconcile tenant rent and Common Area Maintenance (CAM) recovery charges.
- Assist in early terminations of leases.
- Provide lease analysis for client's review and approval.
- Document settlement of and notify affected parties.
- Support all property sales by overseeing due diligence process and monitoring the activity of outside brokers.
- Develop business relationships through membership and participations in professional, industry/trade and civic organizations.
- Assist in supervision of the property management team, maintenance staff and contractors.
- Anticipate future maintenance and construction expenditures and put in motion to get items completed for a fair price as well as a timely manner.
- Prepares correspondences, RFP’s, review Contracts, Service Agreements, default letters, review departments and tenant charge backs.
- Continuously use and update the property management policy and procedures manual as well as all forms to streamline processes and ensure efficient and consistent dealing with issues that arise.
- Hold the maintenance staff and contractors accountable for fair pricing, completion of work in a timely manner, and completion of work in a workmanlike fashion.
- Maintain organized files on each project.
- File documentation in its appropriate file; tenant or working files.
- Perform other duties as assigned.
Requirements
- Bachelor’s Degree from an accredited four-year college or equivalent in general business, real estate, finance, accounting, economics or related field
- 5-7 years of work experience in commercial real estate
- Ability to read and interpret property financial statements including income statements, balance sheets, and general ledgers
- Ability to understand and interpret legal documents such as commercial leases, purchase and sale agreements and loan documents
- A critical thinker with strong financial and analytical skills
- Savvy with technology and advanced proficiency with MS-Office products; working knowledge of Excel a must.
- Experience with Yardi.
- Excellent verbal and written communication skills
- Occasional travel required
- Ability to multi-task and prioritize workload effectively
- Detail and deadline oriented
- Conscientious about timeliness of assignments and quality of work product
- Ability to work in a cooperative team spirit to actively contribute to the betterment of the company.
Benefits
- 401(k) plan available
- Health & wellbeing benefits
- Paid Time Off and Holidays
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