Hybrid Senior Product Manager – AI

at Highspot

• Job title: Senior Product Manager – AI
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Hyderabad, India

About the role

• Senior Product Manager responsible for AI-first product experiences at Highspot. Collaborating across teams to deliver innovative solutions in a dynamic environment.

Responsibilities

• You will work with customers and stakeholders to create a strategic roadmap, prioritize problems, and define requirements, then manage the backlog through the product development process from discovery to general availability.
• You will become an expert on our software, customer, and our market, as well as be able to identify, prioritize and execute on both tactical and strategic projects.
• You will collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products.
• You will dig deep into customer and usage data to identify opportunities and evaluate the success of our efforts.
• Own the roadmap for AI features related to coaching insights, rep scoring, skill reinforcement, and conversation intelligence.
• Drive discovery with customers, internal SMEs, and sales leaders to uncover pain points and surface areas where AI can improve productivity, engagement, or skill growth.
• Work across systems—analytics, content, LMS, and CRM—to unify data into actionable insights.
• Validate new capabilities with customers using prototypes, mockups, and early betas; measure adoption and iterate quickly.
• Define and measure key success metrics (e.g., coaching engagement, learning retention, time-to-proficiency).
• Champion intuitive UX design for multi-modal inputs (text, voice, video) and outputs.
• Be a thought partner on how to embed AI ethically, explainably, and practically in a high-trust enterprise environment.

Requirements

• 5–8 years of PM experience in B2B SaaS, ideally in sales enablement or learning tech, with a proven ability to ship products in agile environments.
• 2+ years working with AI/ML teams, including experience in NLP, NLU, or Generative AI applications.
• Skilled at leading cross-functional teams to deliver high-quality, end-to-end product experiences across complex user scenarios with multiple personas.
• Strong problem-solver with a track record of turning ambiguous inputs into structured roadmaps and impactful outcomes.
• Comfortable working with technical teams—able to discuss trade-offs with engineers and collaborate with data scientists on AI strategy.
• Exceptional communication and stakeholder management skills, with the ability to align executives, sales teams, and designers.
• Highly detail-oriented and user-obsessed, with a passion for crafting polished, intuitive experiences that drive adoption.
• Resilient in fast-paced, ambiguous environments, with the ability to prioritize, multitask, and go beyond role boundaries when needed.

Benefits

• Equal Opportunity Statement
• Diversity at our company