Hybrid IT Systems and Network Engineer

Posted last month

Apply now

About the role

  • IT Systems Engineer managing and automating IT systems and infrastructure to support Highspot's global operations. Collaborating across technologies to ensure a reliable IT environment.

Responsibilities

  • Manage and integrate enterprise SaaS tools such as Jira, Google Workspace, Slack, and Zoom.
  • Manage device environments using Jamf Pro and Intune for configuration, compliance, and lifecycle management.
  • Manage and support basic access to Microsoft Entra, and Okta.
  • Design, implement, and maintain global network infrastructure using Palo Alto Networks, Cisco Meraki, Aruba, and Fortinet technologies.
  • Collaborate with Security to maintain firewall rules, VPN configurations, and Zero Trust-aligned network segmentation.
  • Automate system, identity, and workflow processes using Workato and Agentic (Genie) to improve IT efficiency and eliminate manual work.
  • Monitor and optimize network performance, connectivity, and security across multiple offices and remote users.
  • Maintain comprehensive documentation of systems, networks, and procedures.
  • Contribute to global IT infrastructure projects including office network upgrades, SaaS integrations, and automation initiatives.

Requirements

  • 1–3 years of experience in IT Systems Engineering and basic Network Administration.
  • Hands-on administration experience with:
  • Google Workspace, Slack, Zoom, and Atlassian (Jira, Confluence, etc)
  • Jamf Pro and Intune for endpoint and device management
  • Microsoft Entra, Azure, and basic AWS access administration
  • Palo Alto Networks, Cisco Meraki, Aruba, Fortinet
  • Understanding of networking concepts (TCP/IP, VLANs, routing, DNS, DHCP, VPN).
  • Scripting and REST API-based automation using Python, PowerShell, or Bash.
  • Understanding of security principles and Zero Trust architectures.
  • Excellent troubleshooting, documentation, and communication skills.
  • Prior experience working directly for a U.S.-based company on a small IT team, taking ownership across multiple areas of responsibility.
  • Demonstrated experience autonomously driving key enhancements and changes to completion

Benefits

  • Comprehensive medical, dental, vision, disability, and life benefits
  • Group Retirement Savings Plan (RRSP) and matching employer contributions (DPSP) with immediate vesting
  • Flexible PTO
  • Generous Holiday Schedule + 5 Days for Annual Holiday Week
  • Quarterly Recharge Fridays (paid days off for mental health recharge)
  • Flexible work schedules
  • Access to Coaches and Therapists through Modern Health
  • 2 Volunteer days per year
  • Monthly transportation allowance for employees that work in our Vancouver Hub location

Job title

IT Systems and Network Engineer

Job type

Experience level

Mid levelSenior

Salary

CA$98,000 - CA$133,000 per year

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job