Network Engineer supporting enterprise network infrastructure, focusing on troubleshooting and solutions at NEC Corporation. Join a team committed to innovation and high - performance in Australia.
About the role
- IT Systems Engineer managing and automating IT systems and infrastructure to support Highspot's global operations. Collaborating across technologies to ensure a reliable IT environment.
Responsibilities
- Manage and integrate enterprise SaaS tools such as Jira, Google Workspace, Slack, and Zoom.
- Manage device environments using Jamf Pro and Intune for configuration, compliance, and lifecycle management.
- Manage and support basic access to Microsoft Entra, and Okta.
- Design, implement, and maintain global network infrastructure using Palo Alto Networks, Cisco Meraki, Aruba, and Fortinet technologies.
- Collaborate with Security to maintain firewall rules, VPN configurations, and Zero Trust-aligned network segmentation.
- Automate system, identity, and workflow processes using Workato and Agentic (Genie) to improve IT efficiency and eliminate manual work.
- Monitor and optimize network performance, connectivity, and security across multiple offices and remote users.
- Maintain comprehensive documentation of systems, networks, and procedures.
- Contribute to global IT infrastructure projects including office network upgrades, SaaS integrations, and automation initiatives.
Requirements
- 1–3 years of experience in IT Systems Engineering and basic Network Administration.
- Hands-on administration experience with:
- Google Workspace, Slack, Zoom, and Atlassian (Jira, Confluence, etc)
- Jamf Pro and Intune for endpoint and device management
- Microsoft Entra, Azure, and basic AWS access administration
- Palo Alto Networks, Cisco Meraki, Aruba, Fortinet
- Understanding of networking concepts (TCP/IP, VLANs, routing, DNS, DHCP, VPN).
- Scripting and REST API-based automation using Python, PowerShell, or Bash.
- Understanding of security principles and Zero Trust architectures.
- Excellent troubleshooting, documentation, and communication skills.
- Prior experience working directly for a U.S.-based company on a small IT team, taking ownership across multiple areas of responsibility.
- Demonstrated experience autonomously driving key enhancements and changes to completion
Benefits
- Comprehensive medical, dental, vision, disability, and life benefits
- Group Retirement Savings Plan (RRSP) and matching employer contributions (DPSP) with immediate vesting
- Flexible PTO
- Generous Holiday Schedule + 5 Days for Annual Holiday Week
- Quarterly Recharge Fridays (paid days off for mental health recharge)
- Flexible work schedules
- Access to Coaches and Therapists through Modern Health
- 2 Volunteer days per year
- Monthly transportation allowance for employees that work in our Vancouver Hub location
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