Customer Service Representative providing exceptional support to healthcare customers while managing inquiries and orders. Join Fresenius Kabi in a hybrid role located in Lake Zurich, IL.
About the role
- Customer Service Representative at H&S Energy ensuring customer satisfaction and store presentation. Engaging with customers and operating cash registers while maintaining safety and cleanliness in the store.
Responsibilities
- Greet all customers with enthusiasm and professionalism
- Deliver friendly, efficient, and accurate service at checkout while maintaining a positive attitude
- Follow the company’s Four Steps of Customer Service with every interaction
- Communicate current promotions, loyalty programs, and product recommendations
- Operate the Point of Sale (POS) system accurately for all transactions
- Ensure cleanliness of the entire facility, including restrooms, fueling area, and trash disposal
Requirements
- High school diploma or equivalent preferred
- Previous experience in retail, food service, or customer-facing roles preferred
- Basic knowledge of POS systems and cash-handling procedures
- CPR and First Aid training a plus
- Strong communication skills and the ability to work effectively in a team environment
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