Hybrid Field Service Technician, Mechatronics Technician

Posted 3 weeks ago

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About the role

  • Field Service Technician providing on-site service for inspection devices across customer locations in Germany and occasionally Europe. Responsibilities include installation, maintenance, and customer training.

Responsibilities

  • Install, commission and service our inspection devices directly at customer sites
  • Perform inspections, modifications and repairs on existing devices and machinery
  • Diagnose technical faults and resolve them independently and efficiently
  • Instruct customers on the operation and maintenance of the devices and provide support for technical enquiries
  • Coordinate appointments, spare parts deliveries and technical issues in close cooperation with customers and internal departments
  • Support our customers primarily in Germany, occasionally in Europe and rarely worldwide

Requirements

  • You have completed vocational training in mechanics, mechatronics or a comparable technical qualification
  • You work independently, are service-oriented and have a strong quality awareness
  • You demonstrate empathy, openness and intercultural competence when working with international customers
  • You are flexible and willing to travel regularly within Germany and occasionally internationally
  • You have good English language skills, particularly in technical contexts
  • You work reliably with colleagues and customers and take responsibility in field service

Benefits

  • Flexible working hours & family-friendly structures – because work and private life should go hand in hand
  • Flat hierarchies & short decision-making paths – here it’s what you contribute that counts, not your job title
  • Free language courses – we support your personal and professional development
  • Employer contributions to capital-forming savings & 13 monthly salaries – fair conditions and security included
  • 30 days of vacation plus special leave for particular life events
  • Free parking, modern IT equipment and JobRad leasing – for sustainable mobility and smart working
  • Employee discounts and attractive offers from our partners
  • Sports and health programs with access to the company doctor
  • Regular company events & group activities – from summer parties to participation in sports events

Job title

Field Service Technician, Mechatronics Technician

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

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