About the role

  • Email Campaigns Manager leading email marketing initiatives for Heart & Stroke organization. Planning, execution, optimization, and reporting on campaigns to support fundraising and mission-impact goals.

Responsibilities

  • Lead end-to-end development and execution of email campaigns and journeys including planning, briefing, content preparation, QA, deployment, and post-campaign reporting, in partnership with business leads.
  • Coordinate cross-functional workflows to keep campaign requirements clear and timelines aligned.
  • Partner with IT, Analytics, Agency, Content Services, and others to deliver high quality and performance-based email campaigns.
  • Translate organizational fundraising and mission priorities into clear campaign requirements and technical build needs.
  • Develop email strategies and annual campaign operation plans.
  • Provide guidance on campaign calendars, timelines, and workflow documentation.
  • Proactively mitigate risks, resolve bottlenecks, or resource constraints.
  • Ensure all campaigns adhere to CASL, privacy policies, brand guidelines, accessibility standards, and email best practices.
  • Work closely with the Director, Specialists, and internal business partners to translate organizational priorities into actionable email strategies and campaign plans.
  • Partner with Fundraising, Community, Lottery, Mission, and Digital teams to understand their goals, target audiences, and desired constituent behaviors and align email campaigns strategy to their goals.
  • Provide expertise on strategic approaches to campaign structure, messaging frameworks, segmentation, timing, and frequency to maximize engagement and conversions.
  • Analyze performance trends to refine strategies and play an active role in proactively translating data into insights and leading improvements for future campaigns and ensuring learnings are consistently applied.
  • Lead the integration of testing and experimentation into campaign strategies and drive continuous improvement.
  • Uphold email governance rules, naming conventions, and documentation standards.
  • Assist the Director in enforcing prioritization processes and inbox management guidelines across business units.
  • Lead the implementation of new platform features, email enhancements, automations, with the support of Email Marketing Specialist.
  • Stay up to date with email marketing innovations, trends, and best practices, including design, data management, and external integrations.
  • Identify opportunities for campaign optimization across the customer lifecycle, championing personalization and segmentation to improve engagement.

Requirements

  • Post secondary degree with a focus in marketing or business strategy.
  • 7 years of digital marketing experience, with a focus on email marketing.
  • Experience with marketing automation platforms (Salesforce Marketing Cloud preferred).
  • Hands-on experience a plus.
  • Experience with segmentation, data-driven personalization, reporting, and analytics.
  • Experience in stakeholder management.
  • Agency management or agency experience an asset.

Benefits

  • Generous paid time-off package including vacation days, personal days, wellness days, and paid company-wide closure between December 25 and January 1.
  • Competitive health, medical, dental and vision benefits.
  • Life insurance.
  • Disability benefits.
  • Employee assistance program (EAP).
  • Defined contribution pension plan with employer matching.
  • Flexible hybrid working model.
  • Reimbursement for mobile phones and home office setup.
  • Opportunities for professional development.

Job title

Email Campaigns Manager

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

HybridCanada

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