Email Campaigns Manager leading email marketing initiatives for Heart & Stroke organization. Planning, execution, optimization, and reporting on campaigns to support fundraising and mission-impact goals.
Responsibilities
Lead end-to-end development and execution of email campaigns and journeys including planning, briefing, content preparation, QA, deployment, and post-campaign reporting, in partnership with business leads.
Coordinate cross-functional workflows to keep campaign requirements clear and timelines aligned.
Partner with IT, Analytics, Agency, Content Services, and others to deliver high quality and performance-based email campaigns.
Translate organizational fundraising and mission priorities into clear campaign requirements and technical build needs.
Develop email strategies and annual campaign operation plans.
Provide guidance on campaign calendars, timelines, and workflow documentation.
Proactively mitigate risks, resolve bottlenecks, or resource constraints.
Ensure all campaigns adhere to CASL, privacy policies, brand guidelines, accessibility standards, and email best practices.
Work closely with the Director, Specialists, and internal business partners to translate organizational priorities into actionable email strategies and campaign plans.
Partner with Fundraising, Community, Lottery, Mission, and Digital teams to understand their goals, target audiences, and desired constituent behaviors and align email campaigns strategy to their goals.
Provide expertise on strategic approaches to campaign structure, messaging frameworks, segmentation, timing, and frequency to maximize engagement and conversions.
Analyze performance trends to refine strategies and play an active role in proactively translating data into insights and leading improvements for future campaigns and ensuring learnings are consistently applied.
Lead the integration of testing and experimentation into campaign strategies and drive continuous improvement.
Uphold email governance rules, naming conventions, and documentation standards.
Assist the Director in enforcing prioritization processes and inbox management guidelines across business units.
Lead the implementation of new platform features, email enhancements, automations, with the support of Email Marketing Specialist.
Stay up to date with email marketing innovations, trends, and best practices, including design, data management, and external integrations.
Identify opportunities for campaign optimization across the customer lifecycle, championing personalization and segmentation to improve engagement.
Requirements
Post secondary degree with a focus in marketing or business strategy.
7 years of digital marketing experience, with a focus on email marketing.
Experience with marketing automation platforms (Salesforce Marketing Cloud preferred).
Hands-on experience a plus.
Experience with segmentation, data-driven personalization, reporting, and analytics.
Experience in stakeholder management.
Agency management or agency experience an asset.
Benefits
Generous paid time-off package including vacation days, personal days, wellness days, and paid company-wide closure between December 25 and January 1.
Competitive health, medical, dental and vision benefits.
Life insurance.
Disability benefits.
Employee assistance program (EAP).
Defined contribution pension plan with employer matching.
Flexible hybrid working model.
Reimbursement for mobile phones and home office setup.
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