Compliance Assistant Manager supporting regulatory and business change activities at Western Alliance Bank. This role involves oversight, guidance, and collaboration across multiple business lines.
About the role
- Manager of DSE Provider Network Operations leading specialists in quality assurance and contract management. Driving process improvements and managing relationships within corporate departments.
Responsibilities
- Manager of DSE Provider Network Operations leading a team of specialists
- Managing core functions within DSE such as quality assurance auditing and contract implementation
- Driving process improvements focused on increasing efficiency and reducing costs
- Organizing and leading assigned process improvement projects
- Collaborating with stakeholders to develop and document key processes
- Managing regular quality assurance audits on audit failures
- Establishing relationships with corporate departments
- Managing SharePoint integrity and team deliverables
- Communicating results to stakeholders and creating presentations
- Tracking and trending unresolved audit findings and creating monthly presentations on unit performance
Requirements
- High School Diploma
- Managed Care operations; working with various business partners to facilitate resolution (Legal, Regulatory/Compliance, Quality)
- Project planning small and large scale initiatives
- Familiarity with implementing corrective action plans and recommending approaches on how to improve efficiency in process flows.
- Great attention to detail
- Creating presentations and presenting to management
- Managing a team of direct reports
- Critical thinking skills
- MS Excel, Word, Power Point
Benefits
- medical, dental and vision coverage
- incentive and recognition programs
- life insurance
- 401k contributions
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