Hybrid Customer Journey, Social Media Specialist

Posted 10 hours ago

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About the role

  • Social Media Specialist managing Hästens' global social media presence and building customer journeys to drive sales. Focus on performance-driven strategies and partner network coaching within luxury branding.

Responsibilities

  • Lead our global social media presence — from strategy to execution
  • Build performance-driven customer journeys for consumers and partners
  • Bring performance marketing discipline to everything you touch
  • Enable, inspire, and commercially coach our global partner network

Requirements

  • 5+ years of experience in social media, digital marketing, or customer journey management — ideally within premium or luxury brands
  • Proven track record of building and executing social media strategies that drive measurable business outcomes (not just engagement)
  • Experience working with CRM systems (Salesforce preferred) and understanding how marketing activity connects to sales performance
  • Background in performance marketing, including paid social, email marketing, and attribution frameworks
  • Experience working in an international or multi-market environment, ideally with partner or franchise networks

Benefits

  • Flexible work arrangements
  • Professional development

Job title

Customer Journey, Social Media Specialist

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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