Benefits Program Manager optimizing benefits strategies and operations across multiple regions for Harvey. Engage in vendor management and employee enablement within a hybrid work model.
Responsibilities
Partner with our US broker (Sequoia) and international brokers to design, assess, and optimize benefits programs across multiple geographies.
Build a scalable global benefits philosophy that ensures competitiveness, equity, and alignment with Harvey’s culture and growth.
Balance local market practices with Harvey’s global Total Rewards principles.
Own day-to-day benefits operations—including renewals, open enrollment, and vendor management.
Oversee all aspects of the global Leave of Absence (LOA) program—both strategic and operational—partnering with internal stakeholders and external vendors.
Ensure programs are accurately and efficiently administered in Workday, with automated and seamless processes.
Manage employee inquiries and tickets, ensuring timely, accurate, and empathetic support.
Create clear, engaging materials that help employees understand and utilize their benefits.
Partner with recruiters to articulate Harvey’s benefits offering to candidates as a key part of our value proposition.
Lead enrollment communications, information sessions, and benefits education campaigns.
Build strong partnerships with brokers and third-party vendors to deliver excellent employee experiences.
Lead the internal security review process when bringing new vendors into the Harvey ecosystem.
Regularly review vendor performance, contracts, and service delivery metrics to ensure optimal outcomes.
Ensure all benefits programs comply with applicable laws and regulations across all countries where Harvey operates.
Support audits, filings, and other compliance activities as needed.
Track and analyze benefits data to drive continuous improvement.
Requirements
4–7 years of experience in benefits program management, preferably in a fast-paced, high-growth, or global environment.
Strong understanding of US benefits (health, wellness, 401(k), leave, etc.) and international benefits programs.
Experienced in vendor and broker management, with the ability to negotiate, evaluate, and drive accountability.
Proficient in Workday or similar HRIS platforms.
Excellent communicator (verbal and written) - able to translate complex benefits details into clear, engaging, and actionable information.
Strategic and hands-on - you can build the program vision while managing the day-to-day details.
Highly organized, detail-oriented, and driven by a passion for creating exceptional employee experiences.
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