Learning Systems Administrator managing and optimizing the LMS for effective digital learning experiences across the organization. Supporting training delivery and data analytics within the L&D function.
About the role
- System Administrator providing back-office support and administration in Office365 at Harver. Collaborating with teams to improve systems and user experiences in a cloud-first startup environment.
Responsibilities
- Provide back-office administration in an Office365 environment using Okta for IAM, and end-user support.
- Provide technical assistance both in-person and remotely for users on Windows and macOS workstations.
- Assist with troubleshooting of SaaS applications, fulfilling user hardware/software needs, and taking part in a 24/7 on-call rotation for critical issues.
- Automate user identity lifecycle management and proactively improve IT systems and processes for better efficiency and user experience.
- Enforce security best practices across endpoints and SaaS platforms, monitor system health and performance to ensure compliance, and maintain thorough documentation.
Requirements
- 3-5+ years of progressive experience in IT/System Administration, including user support and back-office configuration.
- Hands-on experience with the Microsoft 365 Suite (e.g. Exchange Online, SharePoint, OneDrive) and identity and access management solutions (preferably Okta) is essential.
- Nice to have: Experience with modern security and automation tools such as familiarity with XDR and SIEM (we use CrowdStrike Falcon and Rapid7)
- Knowledge of Zero Trust security principles and privacy/compliance standards would also be beneficial in this role, especially if the candidate is interested in taking a role in security.
- Relevant industry certifications (Microsoft, Okta, etc.) are also encouraged.
Benefits
- Competitive salary
- Pension program
- Personal development opportunities
- A clear path for career growth in our industry-leading organization
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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