System Administrator providing back-office support and administration in Office365 at Harver. Collaborating with teams to improve systems and user experiences in a cloud-first startup environment.
Responsibilities
Provide back-office administration in an Office365 environment using Okta for IAM, and end-user support.
Provide technical assistance both in-person and remotely for users on Windows and macOS workstations.
Assist with troubleshooting of SaaS applications, fulfilling user hardware/software needs, and taking part in a 24/7 on-call rotation for critical issues.
Automate user identity lifecycle management and proactively improve IT systems and processes for better efficiency and user experience.
Enforce security best practices across endpoints and SaaS platforms, monitor system health and performance to ensure compliance, and maintain thorough documentation.
Requirements
3-5+ years of progressive experience in IT/System Administration, including user support and back-office configuration.
Hands-on experience with the Microsoft 365 Suite (e.g. Exchange Online, SharePoint, OneDrive) and identity and access management solutions (preferably Okta) is essential.
Nice to have: Experience with modern security and automation tools such as familiarity with XDR and SIEM (we use CrowdStrike Falcon and Rapid7)
Knowledge of Zero Trust security principles and privacy/compliance standards would also be beneficial in this role, especially if the candidate is interested in taking a role in security.
Relevant industry certifications (Microsoft, Okta, etc.) are also encouraged.
Benefits
Competitive salary
Pension program
Personal development opportunities
A clear path for career growth in our industry-leading organization
Systems Administrator managing OnBase ECM platform, supporting manufacturing operations in the US. Collaborate to streamline document management and optimize workflows.
IT System Administrator responsible for server administration and user management in a hybrid environment. Leading IT projects and providing 1st and 2nd level support in a renowned engineering company.
Telephony Systems Administrator overseeing daily operations of telephony systems for call center in Phoenix, AZ. Liaising with teams to ensure high service levels for customers.
Telephony Systems Administrator ensuring Call Center telephony systems operate smoothly. Providing technical support, managing integrations, and overseeing IVR functionality for optimal customer service.
System Administrator maintaining NFPA's Windows and Linux environments while managing Azure resources. Collaborating with development teams for CI/CD and DevOps integration efforts.
Systems Administrator to support CACI's Service Desk team, responsible for end - user applications and hardware/software troubleshooting. Covers a 24 - hour help desk, including evenings and weekends.
Senior Linux Systems Administrator at Boeing supporting ArgonST programs with Linux infrastructure. Involves technical leadership, DevSecOps principles, and collaboration with cross - functional teams.
Yardi Administrator managing the accounting and operations system for Housing Trust Group. Designing processes and training associates on the use of Yardi while ensuring system performance in Miami, FL.
Senior Systems Administrator optimizing Epic Systems within Northwest Permanente’s medical informatics department. Leading technical projects and collaborating with healthcare teams to enhance patient care.
Linux System Administrator managing Linux - based infrastructure for a successful travel marketplace in Turkey. Contributing to the optimization and performance of highly used systems.