System Administrator providing back-office support and administration in Office365 at Harver. Collaborating with teams to improve systems and user experiences in a cloud-first startup environment.
Responsibilities
Provide back-office administration in an Office365 environment using Okta for IAM, and end-user support.
Provide technical assistance both in-person and remotely for users on Windows and macOS workstations.
Assist with troubleshooting of SaaS applications, fulfilling user hardware/software needs, and taking part in a 24/7 on-call rotation for critical issues.
Automate user identity lifecycle management and proactively improve IT systems and processes for better efficiency and user experience.
Enforce security best practices across endpoints and SaaS platforms, monitor system health and performance to ensure compliance, and maintain thorough documentation.
Requirements
3-5+ years of progressive experience in IT/System Administration, including user support and back-office configuration.
Hands-on experience with the Microsoft 365 Suite (e.g. Exchange Online, SharePoint, OneDrive) and identity and access management solutions (preferably Okta) is essential.
Nice to have: Experience with modern security and automation tools such as familiarity with XDR and SIEM (we use CrowdStrike Falcon and Rapid7)
Knowledge of Zero Trust security principles and privacy/compliance standards would also be beneficial in this role, especially if the candidate is interested in taking a role in security.
Relevant industry certifications (Microsoft, Okta, etc.) are also encouraged.
Benefits
Competitive salary
Pension program
Personal development opportunities
A clear path for career growth in our industry-leading organization
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