Payroll Service Delivery Manager serving as primary liaison for German clients at Zalaris. Managing payroll processes and client relationships while driving operational excellence.
About the role
- Senior Manager TM Uptake Management leading the team in Dubai for vessel utilization optimization. Managing collaboration across departments to enhance operations.
Responsibilities
- Leading and managing the team in TM Uptake Management Middle East, based in Dubai.
- Responsible for optimization of vessel/voyage utilization on designated services and trades based on commercial guidelines.
- Maintain close collaboration and cooperation with Regional Commercial, Regional Operations, Area Commercial Steering, Customer Service / GCC and Cargo Operations.
- Analyse optimization potential and costs and work on proposals together with TM Pricing&Steering.
- Ensure adherence to global processes and guidelines within the team.
- Regular exchange with other team leads on best practices and expertise.
- Regular evaluation of system and process knowledge of the team members, coordination of training requirements with the Director TM Uptake Management.
- Initiate FIS Allocation Management development needs, participate in projects and roll-out.
- Organize working time requirements and workload in the teams and appropriate distribution of services, as well as back-up or replacement arrangements.
- Alignment on team relevant topics with all stakeholders.
- Point of entry for general trade related issues.
Requirements
- Degree in Shipping, Transportation or related discipline.
- Several years of experience in liner shipping/ transportation industry.
- Operational background and Commercial Steering experience welcome.
- Comprehensive knowledge about HL applications (FIS, Qlikview, Qliksense).
- Analytical, methodical and efficient working style.
- Open minded personality with strong communication skills.
- Experience in dealing with different stakeholder groups.
- Team player with high ability to communicate.
- Ability to lead a team and to implement new concepts and structures.
- Knowledge about Hapag-Lloyd’s global product offering (Network & Partners).
- Excellent and proficient command of spoken and written English language.
Benefits
- With a fleet of 313 modern container ships and a total transport capacity of 2.5 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 14,000 employees and 400 offices in 140 countries. Hapag-Lloyd has a container capacity of 3.7 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 133 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. In the Terminal & Infrastructure segment, Hapag-Lloyd has equity stakes in 21 terminals in Europe, Latin America, the United States, India and North Africa. Around 3,000 employees are assigned to the Terminal & Infrastructure segment and provide complementary logistics services at selected locations in addition to the terminal activities.
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