Operations Manager guiding teams at HANS IM GLÜCK restaurants. Responsible for team leadership, training, and operational success in Heilbronn.
Responsibilities
You share responsibility for guest happiness — and therefore for organizing day-to-day operations at the HANS IM GLÜCK location.
Together with the operations manager you lead the entire team, motivate your employees, create staff schedules for kitchen, bar and service, and provide regular training.
You monitor key performance indicators such as productivity, personnel costs and food and beverage costs.
You are responsible for daily and monthly financial reconciliations as well as bank deposits.
You ensure that hygiene regulations and occupational health and safety requirements are observed at all times.
You are the primary point of contact for questions from guests and team members.
Requirements
You have completed vocational training in (chain) gastronomy or a related field.
Commercial/administrative experience, in particular in personnel management and cost control.
Genuine team spirit.
You are open-minded and enthusiastic.
You can motivate others and have strong people skills.
Willingness to get involved: you like to pitch in, take responsibility and are a doer.
Service orientation and flexibility.
Benefits
Enjoyable work in a great team.
Varied tasks and a relaxed atmosphere (first-name culture, no uniform, mutual respect and collaboration on equal terms).
A secure position with fair and punctual pay.
An easily accessible workplace in a central location.
Free drinks and discounted staff meals.
Individual promotion and training opportunities through our in-house academy.
Betriebsleiter overseeing restaurant operations and team management in Heilbronn, Germany. Driving productivity, ensuring compliance, and enhancing employee motivation.
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