Insurance/Impounds Specialist responsible for processing insurance and impound activities at DFC. Overseeing vehicle lifecycle and ensuring accurate customer insurance coverage management.
About the role
- Chief Claims Officer overseeing U.S. E&S Claims division at Hamilton Select Insurance. Leading claims management and strategic direction to enhance customer satisfaction and operational efficiency.
Responsibilities
- Lead Hamilton Select’s ’s U.S. E&S Claims division providing oversight for all aspects of the claims process ensuring that claims are handled promptly and fairly in accordance with company policies and regulations
- Set strategic direction for the claims division, aligning it with the overall business objectives, and driving continuous improvement initiatives to enhance customer satisfaction and operational efficiency
- Collaborate with Underwriting, Actuarial, and other stakeholders to ensure knowledge sharing on market trends, legal changes, portfolio management, and loss developments
- Oversee reserve reviews and ensure timely and accurate reserving practices for claims
- Identify opportunities for loss cost reduction and support strategies that result in improved financial outcomes
- Instructing and managing outside lawyers and experts as necessary to assist in the determination of coverage or handling any dispute as they may arise, and supervise and analyze the effectiveness of panel counsel
- Use critical thinking skills to negotiate favorable claim outcomes consistent with coverage wording
- Focus on cost containment strategies to effectively manage allocated and unallocated expenses
- Ensure team compliance with applicable letters of claim authority as well as compliance with applicable state rules and regulations
- Address claims staff talent management and succession planning in accordance with corporate strategic direction
Requirements
- Experienced claims professional with a minimum of 12+ years of experience in the insurance industry handling coverage issues
- 7+ years of demonstrated management experience leading a team of claims professionals in primary and excess
- Broad experience with handling claims across various lines of business including, general/products liability, construction, excess liability, professional liability directors & officers, and other commercial lines of business
- Licenses in multiple jurisdictions
- Applicants must possess or obtain proper and active adjuster licensing in all applicable states within three months of hire
- Bachelor’s degree required
- Juris Doctor strongly desired and/or relevant insurance claims experience
Benefits
- Hybrid working
- Matching 401K plan
- Medical, dental, vision, life, disability
- Generous time off (including parental leave)
- Continued support for professional development
- Gym subsidy
- My day (additional days leave for personal interests/wellness/charity work)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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