Case Manager providing patient care support in the outpatient clinic. Handling crisis situations and facilitating referrals among healthcare providers.
About the role
- Manager of Business Readiness leading organizational transformation and technology adoption at Haemonetics. Ensuring operational readiness and stakeholder alignment for major initiatives.
Responsibilities
- Leads efforts to prepare our organization, people, processes and customers for successful adoption of operational changes and new technology
- Ensures cross-functional business units are aligned, trained, supported, and equipped to transition smoothly into future-state operations.
- Ensures timely, relevant communication is prepared, approved and distributed to all internal and external stakeholders.
- Works closely with project teams, cross functional stakeholders, corporate communications, and business leaders to drive seamless, low-risk organizational transformation.
- Develops and manages business readiness strategies, plans, and frameworks for major initiatives.
- Assesses organizational impact and readiness across people, processes, systems, operations and customers.
- Ensures end-to-end alignment between project deliverables and operational needs.
- Proactively identifies gaps and risks related to readiness; Collaborates with functional leaders to develop cross-functionally agreed upon mitigation plans.
- Monitors timely completion of readiness deliverables / plans; Escalates operational readiness risks in conjunction with options for mitigation.
- Partners with functional and executive leaders to understand impacts, define requirements, and gain executive sponsorship on readiness plans.
- Facilitates readiness workshops, stakeholder interviews, and cross-functional planning sessions.
- Coordinates with cross functional teams to align communications, training, and adoption strategies.
- Tracks and supports end-user adoption, behavior change, and operational uptake.
- Ensures operational processes, procedures, and Standard Operating Procedures (SOPs) are updated, implemented and users are trained accordingly.
- Validates that business processes integrate effectively with new systems and organizational structures.
- Supports process owners in defining future-state workflows and operational roles.
- Leads / Partners on training efforts to ensure curriculum, materials, and delivery methods support operational needs.
- Ensures organizational readiness for process / system cutover, deployment, support coverage, escalation and stabilization phases.
- Leads business readiness assessments and "go/no-go" criteria for program phase milestones and / or production deployment.
Requirements
- Bachelor's degree in Business, Management, Organizational Development, or a related field required
- 8+ years' experience in business readiness, change management, project management, or operational leadership required
- 5+ years' experience supporting large-scale technology implementations (ERP, CRM, enterprise tools) strongly preferred
- PMP, Lean Six Sigma or similar process improvement certification preferred
- Strong understanding of organizational change, process optimization, and operational readiness.
- Excellent communication and stakeholder management across geographies, functions and all organizational levels.
- Ability to translate complex technical or project information into business impacts.
- Exceptional planning, facilitation, and coordination skills.
- Strong analytical and problem-solving abilities.
- Ability to influence without direct authority in a matrixed environment.
- Change management and continuous improvement mindset.
- Strong project management capabilities.
- Data-driven decision making.
Benefits
- 401(k) with up to a 6% employer match and no vesting period
- Employee stock purchase plan
- Flexible time off for salaried employees
- Accrual of three to five weeks’ vacation annually (based on tenure)
- Accrual of up to 64 hours (annually) of paid sick time
- Paid and/or floating holidays
- Parental leave
- Short- and long-term disability insurance
- Tuition reimbursement
- Health and welfare benefits
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Strategic leader managing the Channel Partner solution line for ITA Group. Aligning teams and managing the portfolio to drive business success through effective execution and reporting.
SMI Care Manager coordinating care for individuals with Serious Mental Illness at Independent Living Systems. Ensuring comprehensive, person - centered support through collaboration with various teams.
Senior Manager, Employer Health Strategy at Manulife developing health strategies through data analysis and client partnership. Drive insights from health data into strategic recommendations and actionable plans.
Manager driving customer - centricity across global teams via customer insights platforms. Liaising between stakeholders and platform teams to improve customer experience and business outcomes.
Dual Assistant General Manager for Broomfield Hilton Garden Inn and Homewood Suites. Overseeing hotel operations and staff, enhancing guest experiences and ensuring compliance with hospitality standards.
Patient Access Manager overseeing healthcare operations at Trinity Health Mercy Medical Center in Dubuque. Leading functional responsibilities and collaborating to ensure compliance and performance standards.
Hospice RN Case Manager delivering high - quality, individualized patient care in their homes. Collaborating with interdisciplinary teams and managing hospice patients within Montgomery County.
Senior Development Manager leading fundraising efforts at Nationalities Service Center. Overseeing donor relations, communications, and coordination of events.
Case Manager providing referral and intake services for eligible newcomers at the Nationalities Service Center. Collaborate with clients on self - sufficiency plans and coordinate with external agencies for support.