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About the role
- Manager of Business Readiness leading organizational transformation and technology adoption at Haemonetics. Ensuring operational readiness and stakeholder alignment for major initiatives.
Responsibilities
- Leads efforts to prepare our organization, people, processes and customers for successful adoption of operational changes and new technology
- Ensures cross-functional business units are aligned, trained, supported, and equipped to transition smoothly into future-state operations.
- Ensures timely, relevant communication is prepared, approved and distributed to all internal and external stakeholders.
- Works closely with project teams, cross functional stakeholders, corporate communications, and business leaders to drive seamless, low-risk organizational transformation.
- Develops and manages business readiness strategies, plans, and frameworks for major initiatives.
- Assesses organizational impact and readiness across people, processes, systems, operations and customers.
- Ensures end-to-end alignment between project deliverables and operational needs.
- Proactively identifies gaps and risks related to readiness; Collaborates with functional leaders to develop cross-functionally agreed upon mitigation plans.
- Monitors timely completion of readiness deliverables / plans; Escalates operational readiness risks in conjunction with options for mitigation.
- Partners with functional and executive leaders to understand impacts, define requirements, and gain executive sponsorship on readiness plans.
- Facilitates readiness workshops, stakeholder interviews, and cross-functional planning sessions.
- Coordinates with cross functional teams to align communications, training, and adoption strategies.
- Tracks and supports end-user adoption, behavior change, and operational uptake.
- Ensures operational processes, procedures, and Standard Operating Procedures (SOPs) are updated, implemented and users are trained accordingly.
- Validates that business processes integrate effectively with new systems and organizational structures.
- Supports process owners in defining future-state workflows and operational roles.
- Leads / Partners on training efforts to ensure curriculum, materials, and delivery methods support operational needs.
- Ensures organizational readiness for process / system cutover, deployment, support coverage, escalation and stabilization phases.
- Leads business readiness assessments and "go/no-go" criteria for program phase milestones and / or production deployment.
Requirements
- Bachelor's degree in Business, Management, Organizational Development, or a related field required
- 8+ years' experience in business readiness, change management, project management, or operational leadership required
- 5+ years' experience supporting large-scale technology implementations (ERP, CRM, enterprise tools) strongly preferred
- PMP, Lean Six Sigma or similar process improvement certification preferred
- Strong understanding of organizational change, process optimization, and operational readiness.
- Excellent communication and stakeholder management across geographies, functions and all organizational levels.
- Ability to translate complex technical or project information into business impacts.
- Exceptional planning, facilitation, and coordination skills.
- Strong analytical and problem-solving abilities.
- Ability to influence without direct authority in a matrixed environment.
- Change management and continuous improvement mindset.
- Strong project management capabilities.
- Data-driven decision making.
Benefits
- 401(k) with up to a 6% employer match and no vesting period
- Employee stock purchase plan
- Flexible time off for salaried employees
- Accrual of three to five weeks’ vacation annually (based on tenure)
- Accrual of up to 64 hours (annually) of paid sick time
- Paid and/or floating holidays
- Parental leave
- Short- and long-term disability insurance
- Tuition reimbursement
- Health and welfare benefits
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