Staff Software Engineer on Vulnerability Management team at Salesforce, driving security tooling strategy and automation for detecting and remediating vulnerabilities. Collaborate with cross - functional teams while providing mentorship and delivering high - quality engineering solutions.
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Hybrid Federal Managed Services Manager – Security Clearance Required
Posted 8 hours ago
About the role
- Senior Federal Technical Program Manager driving execution of federal cloud operations. Facilitating engagements between HPE's CSP and MSP teams while ensuring compliance and operational efficiency.
Responsibilities
- Drive day-to-day execution of IT operations and cloud service activities in support of overall program objectives.
- Convert program priorities into weekly and daily technical execution plans for CSP and MSP teams.
- Own operational schedules, task sequencing, and dependency management across infrastructure, platform, security, and service operations.
- Ensure technical teams are aligned on scope, priorities, and timelines, escalating conflicts or risks to the Program Leader as needed.
- Manage operational readiness for new capabilities, changes, and releases, ensuring smooth transition to steady-state operations.
- Serve as the primary coordination point between the HPE CSP and the MSP.
- Define and manage daily engagement models, roles, and responsibilities between CSP and MSP teams.
- Ensure MSP operational activities align with CSP architectures, security controls, and service expectations.
- Coordinate incident response, problem management, maintenance windows, and change execution across providers.
- Track operational issues to resolution, ensuring accountability and timely closure.
- Build and maintain integrated technical schedules covering engineering, security, compliance, and operational activities.
- Identify and manage cross-team dependencies, technical constraints, and operational risks.
- Proactively surface schedule impacts, resource contention, and execution risks to program leadership.
- Ensure operational milestones align with ATO, audit, and compliance timelines.
- Oversee adherence to ITSM processes including incident, problem, change, configuration, and release management.
- Participate in and support Change Control Boards (CCB) and technical readiness reviews.
- Ensure operational processes meet federal governance, security, and availability requirements.
- Monitor operational KPIs, SLAs, and service health metrics; drive corrective actions where needed.
- Manage RMF and ATO activities as an operational program, ensuring technical teams deliver required artifacts and evidence on schedule.
- Coordinate engineering, security, and operations teams to support initial ATOs, renewals, interim ATOs, inherited controls, and reciprocity efforts.
- Maintain integrated timelines linking technical remediation, POA&M closure, and continuous monitoring activities.
- Act as the operational interface to AO, ISSO/ISSM, SCA/3PAO, and system owners.
- Oversee production, updates, and operational maintenance of security documentation, including: System Security Plan (SSP), SAP/SAR, POA&M, Control implementation evidence, Continuous Monitoring artifacts, Configuration, Incident Response, and Contingency Plans.
Requirements
- US Citizenship Required
- Currently Active Secret Security Clearance
- DoD 8140 (formerly 8570) compliant – IAT Level I or IAM Level I certification required
- ITIL v4 certification required
- Project Management Professional certification required
- Bachelor’s degree preferred or Associate degree (technical field) with 6–8 years of relevant experience
- Strong technical program management skills with emphasis on execution, scheduling, and operational coordination
- Proven experience managing IT operations, cloud services, or infrastructure programs in federal environments
- Deep understanding of ITSM, service operations, and MSP/CSP delivery models
- Working knowledge of cloud infrastructure and platforms
- Working knowledge of security operations and compliance
- Working knowledge of Agile, DevOps, and CI/CD concepts
- Ability to translate technical execution into clear status, risk, and impact reporting
- Confident communicator with engineers, operations staff, and senior federal stakeholders.
Benefits
- Health & Wellbeing programs
- Personal & Professional Development opportunities
- Unconditional Inclusion
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