Field Service Technician implementing and supporting time tracking and access control systems for medium - sized businesses. Join our specialized team in Berlin - Brandenburg area.
About the role
- Automation Service Engineer II supporting laboratory equipment including installations and maintenance at Guardant Health. Collaborating in a regulated environment to ensure instrument up-time and reliability.
Responsibilities
- Perform equipment installations, maintenance, repairs, and qualifications to ensure the highest level of instrument reliability and up-time.
- Monitor instrument metrics and advocate serviceability within cross-functional teams
- Responsible for instrument up-time and ensuring that service documentation meets Guardant Heath's quality management system
- Evaluate equipment performance trends to propose long-term solutions as needed.
- Ability to quickly learn new technologies and disseminate information by developing SOPs, checklists, and service bulletins.
- Contribute to the management of a maintenance and calibration system.
- Help end-users troubleshoot issues
- Provide service and support during normal business hours, as well as after hours and on weekends as needed.
- Effectively communicate with third party service providers.
Requirements
- A BS degree in an engineering or scientific discipline with 2-4 years of relevant work experience.
- Experience operating and troubleshooting Hamilton Liquid Handlers, Illumina Sequencers, Quadprint labelers, Bravo platform/heads, Multiflos, Precise robotic arms, Beckman Avanti J-15R centrifuges and other DNA quantification instruments are required.
- Experience authoring and executing PM, IQ, OQ, repair, and other service-related documentation.
- Experience developing and leading training programs to provide knowledge-transfer to other engineers and lab personnel.
- Experience working within a CLIA and GMP regulated environment.
- Experience standardizing processes for scalability and sustainability.
- Ability to effectively communicate and collaborate with internal and external colleagues and customers from diverse scientific, engineering, operational, and regulatory disciplines.
- Liquid Handler programming experience is a plus.
- Robotics experience is a plus.
- Field service engineering experience is desirable.
- Ability to take part in an on-call rotation with after hours and weekend responses as needed.
- Strong communication skills (verbal and written)
- Ability to work effectively in a team environment and build strong working relationships
- High degree of initiative and self-motivation
- Drive for continuous improvement
- Experience with MS Office
Benefits
- Hybrid work model allowing for flexibility
- Professional development opportunities
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Field Technical Engineer supporting installation, maintenance, and effective operation of heat network equipment in the UK. Working on construction schemes and in residential environments with a focus on customer service excellence.
Field Service Engineer providing customer support for analyzer and measurement systems in the Pulp & Paper manufacturing process. Requires strong technical skills and extensive field experience with travel expectations up to 75%.
Power Field Service Engineer maintaining Aggreko’s power and temperature control fleet at customer sites in the UK. Provide expert servicing, maintenance, and support for diesel - driven generators and power products.
Field Service Technician for EnerSys providing solutions for stored energy applications by diagnosing and repairing equipment at customer sites. Travel to customer locations for maintenance and technical support.
Field Service Technician installing and maintaining IT infrastructure for Edward Jones branch locations. Managing onsite tasks and ensuring connectivity within assigned territory, requiring regular travel.
IT Field Engineer responsible for implementing technology while ensuring client satisfaction in a hybrid environment. Supporting projects and optimizing operations for Thriveon clients in IT services.
Field Service Technician providing on - site service, maintenance, and troubleshooting for Xylem's advanced water technology systems. Working closely with clients to ensure their needs are met while promoting sustainability in water management.
Field Service Technician diagnosing and repairing lift trucks for Crown Equipment Corporation. Maintaining service van and inventory while providing excellent customer support in Tempe, AZ.
Field Service Technician supporting Edward Jones branch offices and vendor sites in San Antonio area. Responsible for managing installations, upgrades, and maintenance of network connectivity and infrastructure including travel to various locations.