Service Desk Analyst providing first - level technical support for IT issues at SLC Airport. Troubleshooting and managing tickets in a hybrid work environment with a dynamic team.
BC
Hybrid Digital Distribution Analyst
Posted 3 months ago
About the role
- Digital Distribution Analyst supporting API integrations and implementations for Berkshire Hathaway GUARD. Collaborate with stakeholders and improve API performance and usability.
Responsibilities
- Work with the digital distribution team to support our API portfolio
- Ensure APIs meet business needs and are effectively integrated into partners systems
- Collaborate with internal and external stakeholders to understand requirements
- Onboard partners, document processes and specifications
- Troubleshoot issues related to API functionality and performance
- Identify areas for improvement in APIs, including performance and usability
- Maintain existing integrations and implement necessary updates
- Create and maintain business documentation for APIs including process documentation and troubleshooting guides
- Analyze available data to identify areas of opportunity at integration points
Requirements
- Bachelor's degree preferred
- Strong background in API integrations and implementations
- Experience in the commercial insurance industry a plus
- Excellent technical skills, including knowledge and experience working with a variety of computer programs
- Ability to work independently with an entrepreneurial spirit
- Attention to detail, ability to break down problems, analyze data, and generate creative solutions
Benefits
- Competitive compensation
- Healthcare benefits package that begins on first day of employment
- 401K retirement plan with company match
- Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays
- Up to 6 weeks of parental and bonding leave
- Work/life balance schedule – no nights or weekends/closed for all major holidays
- Longevity awards (every 5 years of employment receive a generous monetary award to be used toward a vacation)
- Tuition reimbursement after six months of employment
- Numerous opportunities for continued training and career advancement
- And much more!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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