Customer Care and Sales Advisor at Sparklight providing customer support and sales assistance. Engaging with customers about billing, services, and product changes while meeting sales goals.
About the role
- Sales Support Specialist supporting managers in the sales process for a Language Services Provider in Madrid. Prospecting leads, qualifying customers, and maintaining CRM information for effective sales management.
Responsibilities
- Support managers in the sales process
- Prospect sales leads according to specific services categories, geographies and industries
- Reach out to interested customers through e-mail, LinkedIn, videocalls and telephone
- Build relationships with interested customers
- Qualify leads
- Set appointments for senior managers to follow up accordingly
- Create opportunities and quotations in CRM
- Maintain CRM with information about pricing and customer related info
- Produce reports for senior management about interactions with leads and customers
Requirements
- Bachelor’s degree
- High level or native speaker of Spanish and English
- Excellent communication skills
- IT skills, including Excel, PowerPoint and Word
- Proactive approach to meeting deadlines and targets
- A professional and courteous disposition
- Excellent organizational and administration skills
- Familiarity with the Translation industry or the services industry in general (advantageous)
- Experience using LinkedIn Sales Navigator and CRM (advantageous)
- Previous experience in a sales role (advantageous)
- German native speaker (advantageous)
Benefits
- Base salary plus commission
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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