Senior MSP/MSSP Practice Director responsible for building GTT's partner ecosystem. Drive partner growth and engagement while enhancing market reach and collaboration across teams.
Responsibilities
Design and evolve scalable channel programs tailored specifically for MSPs and MSSPs.
Define segmentation, performance models, partner compensation, and program metrics.
Recruit, activate, and grow high-value MSP and MSSP partners.
Lead onboarding processes and ensure partners are equipped for success.
Deliver enablement materials including playbooks, training, and co-branded resources.
Drive partner-led market expansion across verticals and geographies.
Collaborate with segment sales teams to extend market reach.
Track partner lifecycle performance, revenue contribution, and ROI.
Optimize partner investment strategies to maximize growth and profitability.
Maintain a consistent operational engagement model to support scale.
Stay informed on industry trends, competitive landscape, and emerging technologies.
Requirements
Bachelor’s degree in Business, Engineering, or related field (MBA preferred)
7+ years’ experience in channel sales, partner management, or MSP/MSSP program leadership.
Proven success designing and scaling MSP/MSSP partner programs.
Strong understanding of partner economics and recurring revenue models.
Excellent leadership, communication, and relationship-building skills.
Strong understanding of integration technologies (cloud, automation, data, infrastructure).
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