Hybrid Senior MSP/MSSP Practice Director

Posted last week

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About the role

  • Senior MSP/MSSP Practice Director responsible for building GTT's partner ecosystem. Drive partner growth and engagement while enhancing market reach and collaboration across teams.

Responsibilities

  • Design and evolve scalable channel programs tailored specifically for MSPs and MSSPs.
  • Define segmentation, performance models, partner compensation, and program metrics.
  • Recruit, activate, and grow high-value MSP and MSSP partners.
  • Lead onboarding processes and ensure partners are equipped for success.
  • Deliver enablement materials including playbooks, training, and co-branded resources.
  • Drive partner-led market expansion across verticals and geographies.
  • Collaborate with segment sales teams to extend market reach.
  • Track partner lifecycle performance, revenue contribution, and ROI.
  • Optimize partner investment strategies to maximize growth and profitability.
  • Maintain a consistent operational engagement model to support scale.
  • Stay informed on industry trends, competitive landscape, and emerging technologies.

Requirements

  • Bachelor’s degree in Business, Engineering, or related field (MBA preferred)
  • 7+ years’ experience in channel sales, partner management, or MSP/MSSP program leadership.
  • Proven success designing and scaling MSP/MSSP partner programs.
  • Strong understanding of partner economics and recurring revenue models.
  • Excellent leadership, communication, and relationship-building skills.
  • Strong understanding of integration technologies (cloud, automation, data, infrastructure).

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities

Job title

Senior MSP/MSSP Practice Director

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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