Hybrid SaaS Contracts Manager

Posted 3 weeks ago

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About the role

  • Contracts Manager enabling seamless contract processes between Legal, Revenue Operations, and Sales teams at Ripple Treasury. Focused on compliance standards and exceptional support for enterprise deals.

Responsibilities

  • Draft, review, and prepare commercial sales agreements including MSAs, SOWs, amendments, and renewals for vendors and enterprise-level customers
  • Manage end-to-end contract workflow in CMS, Linksquares and Salesforce experience preferred, ensuring accuracy and timely execution
  • Coordinate approvals across Legal, Finance, and Sales leadership
  • Maintain contract repository and ensure proper documentation and version control
  • Track contract metrics and provide regular reporting on contract status, turnaround times, and pipeline
  • Manage contract playbooks that provide clear guidance for sales teams and internal stakeholders
  • Maintain and update contract templates to reflect business needs and legal requirements
  • Identify bottlenecks in the contract process and implement solutions to improve efficiency
  • Serve as a central point of contact for Legal, Sales, Customer Success, and Finance teams on contract-related questions
  • Provide rapid, responsive support to sales requests while maintaining high quality standards
  • Deliver visibility into contract status and timelines for internal stakeholders
  • Educate sales teams on contract terms, approval requirements, and process expectations
  • Escalate complex legal or business issues to legal counsel as needed

Requirements

  • 5+ years of experience in contracts management, legal operations, sales operations, or related role supporting commercial contracting
  • SaaS contract experience with strong familiarity with enterprise software agreements (MSAs, SOWs, SLAs, DPAs, etc.)
  • Technical proficiency with contract lifecycle management systems (Linksquares preferred) and Salesforce CRM
  • Process orientation with demonstrated ability to create documentation, templates, and scalable workflows
  • Legal aptitude including understanding of contract terms, commercial concepts, and risk considerations (paralegal background or legal studies a plus, but not required)
  • Exceptional attention to detail with ability to spot issues and inconsistencies in contracts
  • Strong communication skills with ability to translate complex legal concepts for business stakeholders
  • Collaborative mindset and proven ability to work effectively across Legal, Sales, Finance, and Operations teams
  • Responsiveness and service orientation with a track record of being a trusted, reliable business partner
  • Bachelor's degree (preferred)

Benefits

  • World-class healthcare options
  • Retirement contributions
  • Professional development reimbursement
  • Hybrid work model
  • Comprehensive benefits package

Job title

SaaS Contracts Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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