Contracts Manager enabling seamless contract processes between Legal, Revenue Operations, and Sales teams at Ripple Treasury. Focused on compliance standards and exceptional support for enterprise deals.
Responsibilities
Draft, review, and prepare commercial sales agreements including MSAs, SOWs, amendments, and renewals for vendors and enterprise-level customers
Manage end-to-end contract workflow in CMS, Linksquares and Salesforce experience preferred, ensuring accuracy and timely execution
Coordinate approvals across Legal, Finance, and Sales leadership
Maintain contract repository and ensure proper documentation and version control
Track contract metrics and provide regular reporting on contract status, turnaround times, and pipeline
Manage contract playbooks that provide clear guidance for sales teams and internal stakeholders
Maintain and update contract templates to reflect business needs and legal requirements
Identify bottlenecks in the contract process and implement solutions to improve efficiency
Serve as a central point of contact for Legal, Sales, Customer Success, and Finance teams on contract-related questions
Provide rapid, responsive support to sales requests while maintaining high quality standards
Deliver visibility into contract status and timelines for internal stakeholders
Educate sales teams on contract terms, approval requirements, and process expectations
Escalate complex legal or business issues to legal counsel as needed
Requirements
5+ years of experience in contracts management, legal operations, sales operations, or related role supporting commercial contracting
SaaS contract experience with strong familiarity with enterprise software agreements (MSAs, SOWs, SLAs, DPAs, etc.)
Technical proficiency with contract lifecycle management systems (Linksquares preferred) and Salesforce CRM
Process orientation with demonstrated ability to create documentation, templates, and scalable workflows
Legal aptitude including understanding of contract terms, commercial concepts, and risk considerations (paralegal background or legal studies a plus, but not required)
Exceptional attention to detail with ability to spot issues and inconsistencies in contracts
Strong communication skills with ability to translate complex legal concepts for business stakeholders
Collaborative mindset and proven ability to work effectively across Legal, Sales, Finance, and Operations teams
Responsiveness and service orientation with a track record of being a trusted, reliable business partner
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