Learning Systems Administrator managing and optimizing the LMS for effective digital learning experiences across the organization. Supporting training delivery and data analytics within the L&D function.
About the role
- Enterprise Systems Administrator managing enterprise servers and cloud platforms at a global law firm. Responsible for monitoring, security, and support of systems to ensure optimal performance and stability.
Responsibilities
- responsible for the day-to-day management, monitoring, security, and support of the firm’s enterprise servers, applications, and cloud platforms
- ensures the stability, security, and optimal performance of all enterprise infrastructure, with a focus on Microsoft technologies
- proactively monitors system health, troubleshoots and resolves technical issues, investigates and remediates security incidents
- maintains the integrity of the server environment with regular security updates and patches
- manages, monitors, and supports Microsoft Windows operating systems, software applications, and related infrastructure services across the on-premises infrastructure and cloud platforms
- maintains regular server and application security updates and patches to mitigate vulnerabilities and enhance system performance
- monitors and analyzes performance, availability, and security alerts for servers, applications, and services
- conducts regular health and security checks on servers and related infrastructure services
- implements security best practices and recommendations
- configures and maintains security settings, access rights, and related controls
- administers and supports Microsoft System Center Configuration Manager (SCCM) infrastructure, Active Directory Domain Services, and Microsoft Entra ID
- administers and maintains monitoring with Microsoft System Center Operations Manager (SCOM) while integrating Azure Monitor and Log Analytics workspace
- provides Tier 3 technical support, root cause analysis, and guidance for IT infrastructure, application, and security and monitoring-related issues
- identifies and responds to security incidents and threats
- develops and maintains automation scripts to automate administrative and routine tasks
- supports project delivery and execution of tasks related to areas of team
- collaborates with information security and compliance teams to ensure compliance with industry standards
- stays current with emerging trends and best practices in infrastructure optimization and modernization, endpoint protection, identity management, cloud security, and AI model security
- maintains standard operating procedures and configuration documentation for infrastructure systems and processes
Requirements
- Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent work experience
- 5+ years of professional experience managing medium-to-large enterprise Microsoft Windows environments, preferably in a law firm or professional services environment
- 5+ years of experience in systems administration, or similar technical roles
- Strong expertise in Microsoft Windows operating systems
- Good working knowledge of cloud platforms such as Microsoft Azure
- In-depth knowledge of AD DS, Entra ID, DFS, ADFS, and LDAP
- Strong understanding of identity and access management and role-based access control concepts
- Working knowledge of SQL, IIS and SharePoint troubleshooting
- Good working knowledge of identity federation and multifactor authentication management
- Solid understanding of authentication and authorization flows
- Solid working knowledge of basic networking concepts, including TCP/IP, DNS, and DHCP
- Strong knowledge in monitoring and security tooling, such as antivirus, endpoint protection, identity protection, data loss prevention, application-based firewalls, SIEM, etc.
- Solid understanding and familiarity with Linux and MacOS systems preferred
- Solid scripting skills in PowerShell; experience with other scripting/programming languages is preferred
- API programming skills are preferred
- Basic understanding of AI model infrastructure security is preferred
- Strong analytical, critical thinking, and problem-solving skills
- Ability to troubleshoot and resolve system, application, security, and performance issues
- Strong communication, interpersonal, and cross-functional collaboration skills
- Proven record of reliability and dependability
- Candidate must be a self-starter and independent, yet function as an integral part of a team
Benefits
- competitive compensation
- an excellent benefits package
- opportunity to work within an innovative and collaborative environment
- flexibility to work non-standard hours and participate in on-call rotation
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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