Onsite Senior Manager, External Supply Operations

Posted 1 hour ago

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About the role

  • Senior Manager overseeing external supply operations at Grünenthal in Santiago, focusing on quality and collaboration with external suppliers.

Responsibilities

  • Oversee the day-to-day operations and strategic relationship of a designated portfolio of External Suppliers and/or Contract Manufacturers to ensure consistent, high-quality product supply.
  • Lead the internal Virtual Site Operations Team (VSOT), fostering effective collaboration across key functions including Supply Chain, External Supplier Quality (ESQ), Procurement, Controlling, Manufacturing Science & Innovation (MSI), and others.
  • Build and maintain strong, trust-based relationships with External Suppliers to drive performance, alignment, and continuous improvement.
  • Define and manage appropriate internal and external governance structures, ensuring regular engagement and accountability across stakeholders and suppliers.
  • Identify, assess, and communicate risks that may impact supply continuity, quality, or compliance.
  • Lead mitigation efforts in partnership with the VSOT and escalate critical issues to senior leadership as needed.
  • Lead resolution of supply disruptions and quality concerns, coordinating cross-functional responses and ensuring timely escalation and communication.
  • Contribute to the ESO budgeting process and monitor the financial health of the supplier portfolio, ensuring cost-effective operations and adherence to financial targets.

Requirements

  • Bachelor’s degree in Supply Chain, Economics, Engineering, Life Sciences, or a related field; equivalent professional experience may be considered.
  • Advanced degree (e.g., MBA, MS) is a plus.
  • Solid understanding of Good Manufacturing Practices (GMP) and regulatory requirements within the pharmaceutical sector.
  • Strong verbal and written communication skills; able to engage and influence stakeholders at all levels, both internally and externally.
  • Fluency in English and Spanish is required for effective communication with global partners and suppliers.
  • 5-10 Years of relevant experience in Supply Chain, Manufacturing Operations, or Procurement, preferably within the pharmaceutical, biotechnology, OTC, FMCG, or related regulated industries.
  • Demonstrated experience in project management and leading cross-functional collaboration across diverse teams and functions.

Benefits

  • Competitive salary
  • Flexible working hours
  • Professional development opportunities

Job title

Senior Manager, External Supply Operations

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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