About the role

  • Executive leader responsible for growth operations across Dentsu's North America Media brands. Driving strategic initiatives and operational excellence for Carat, iProspect, and dentsu X.

Responsibilities

  • Develop and operationalize a cohesive transformation roadmap for NA Media growth, aligned with executive leadership and Global Media strategies.
  • Partner across marketing, product, analytics, finance, and communications to embed a unified, modern growth operating model.
  • Lead strategic programs that define growth governance, reporting, process creation and cross-brand collaboration models.
  • Introduce new methodologies, tools, and ways of working that increase speed, efficiency, and pitch competitiveness.
  • Ensure all three Media brands are coordinated in positioning, processes, resourcing, and market-facing growth narratives.
  • Design and maintain the NA Media growth operating system — ensuring simple, scalable, water-tight processes from opportunity qualification through pitch close.
  • Establish a unified “Media Way of Pitching,” ensuring alignment with global expectations and best practices.
  • Lead major initiatives related to pitch decisioning, governance models, prospecting frameworks, knowledge systems, and capability playbooks.
  • Manage shared NA growth resources (pursuit, creative, transitions, pitch support) and deploy talent to the highest-priority opportunities across brands.
  • Lead team of growth talent across dentsu media to strengthen NA pitches.
  • Work with Global and NA Intelligence teams to improve reporting, pitch intelligence, competitive insights, and performance visibility.
  • Define, monitor, and communicate KPIs tied to pipeline health, operational efficiency, pitch quality, and win rates.
  • Support modernization of the Media marketing operating model, elevating brand presence, content automation, and market visibility.
  • Build scalable tools, assets, and enablement systems that drive pitch standardization and efficiency.
  • Ensure consistent positioning, messaging, and prospect experience across Carat, iProspect, and dentsu X.
  • Stay closely connected to industry trends, competitor movements, analyst landscapes, and best practices to inform future strategies.
  • Manage and develop the high-performing NA Media Practice Growth Team, including pursuit, creative, transition, and pitch support resources.
  • Set clear objectives, drive performance management, support learning agendas, and accelerate career growth for team members.
  • Foster a winning, collaborative, cross-brand culture that reflects dentsu’s values and creates an environment where people do their best work.

Requirements

  • Executive-level experience leading large teams and complex, cross-functional transformation initiatives.
  • Deep experience in media, marketing, digital, consulting, or business development operations.
  • Strong track record shaping and executing multi-year strategic programs.
  • Skilled at leading in ambiguity and building structure where none exists.
  • Proven ability to influence senior executives and drive alignment across matrixed organizations.
  • Exceptional written, verbal, and executive communication capabilities.
  • Experience with sales enablement, CRM, or lead management tools.
  • Strong analytical and strategic problem-solving skills, with attention to detail and operational rigor.
  • Demonstrated ability to build high-performing teams and collaborative cultures.

Benefits

  • Medical, vision, and dental insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401k
  • Flexible paid time off
  • At least 15 paid holidays per year
  • Paid sick and safe leave
  • Paid parental leave

Job title

EVP, Growth Operations

Job type

Experience level

Lead

Salary

$206,000 - $340,000 per year

Degree requirement

Postgraduate Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job