IT Support Technician providing assistance in user environments and promoting best practices. Join a service team focused on digital transformation in a supportive workplace culture.
Responsibilities
Qualifier les demandes utilisateurs et assurer leur prise en charge
Mettre à jour la documentation et les procédures internes
Intervenir sur l’environnement utilisateur et assurer l’escalade si nécessaire
Contribuer au transfert de compétences au sein de l’équipe
Promouvoir les bonnes pratiques de sécurité informatique
Requirements
Expérience en tant que Technicien support informatique N1 d'au moins un an
Connaissances dans l’environnement Windows (7,8,10,11)
Connaissance des Outils bureautiques
Expérience avec Active Directory
Connaissances en protocoles réseaux (LAN, WAN, WIFI)
Connaissances sur les outils ITSM
Benefits
Carte SWILE (Tickets Restaurant, transports et CE)
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