Technical Support Manager responsible for technical inquiries at TomTom's automotive solutions. Delivering high - quality support and collaborating with various teams.
About the role
- Customer Success Manager responsible for managing project applications and customer relations at GrantLift. Collaborating with clients for successful funding strategy implementations in a hybrid work environment.
Responsibilities
- End-to-end project management of grant applications, from submission through disbursement of funds
- Managing all communications with customers and authorities
- Strategic development and maintenance of customer relationships
- Analysis, preparation and calculations for audit bodies
- Onboarding customers to the software and supporting them with digitized processes
- Responsible for digital, traceable documentation and compliance
- Early identification of customer needs and proactive advisory support
- Targeted forwarding of customer feedback to the product team
Requirements
- First experience in project management or consulting, or a comparable customer-facing role
- Structured and independent working style with an ability to oversee multiple projects
- Self-motivated, responsible, with a hands-on mentality
- Enjoy interacting with customers; confident and professional demeanor
- Strong communication skills in German and English
- Strong understanding of processes, numbers and digital solutions
- Ideally, a degree in economics/business administration
Benefits
- Deutschlandticket (regional public transport pass)
- EGYM Wellpass (wellness benefits)
- SpenditCard (employee benefits card)
- Steep learning curve through collaboration with highly motivated colleagues
- Flat hierarchies and short decision-making paths
- Above-average compensation package, including bonus
- Exciting insights into innovative projects
- Access to a large network with career opportunities
- Inspiring work environment in modern offices
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Technical Success Manager II at TomTom delivering technical support for automotive solutions. Collaborating with teams to enhance customer experience in a cross - functional role.
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