Personal-Einsatzmanager:in coordinating staffing for inclusion support services in a diverse team. Managing sick leave notifications and direct placements for caregivers in a hybrid work environment.
Responsibilities
Telephone and written handling of acute sickness notifications from our employees and our clients
Rapid and reliable coordination of substitute assignments for our staff to cover clients who would otherwise be unattended
Ongoing development and maintenance of a weekly schedule for planned substitute assignments
Accurate and complete documentation of all substitute assignments as the basis for service billing
Participation in weekly team meetings
Liaison with the responsible professional advisors
Planning and coordination of holiday/vacation care coverage
Requirements
Work experience as a staffing coordinator, in a call center, or in a similar role
Respectful and appreciative toward people with and without disabilities and a genuine enjoyment of working with people
Highly resilient and able to maintain composure and an overview in challenging work situations
Strong organizational skills and a highly solution-oriented approach
Excellent communication and conflict-resolution skills and an optimistic, positive attitude
Benefits
Attractive pay according to the Federal Employees' Collective Agreement — church version (BAT-KF, pay group 8) with an annual special payment and company pension plan
An attractive monthly allowance
A varied and responsible role in an agile and diverse team
Remote work possible by company agreement
Option to lease a job bike
Participation in our employee referral program
Internal and external training and professional development opportunities
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