Change Management Team Manager leading change practitioners in Claims initiatives. Requires 2 - 3 years in OCM and claims management; based in Costa Mesa, CA or Coppell, TX.
About the role
- Personal-Einsatzmanager:in coordinating staffing for inclusion support services in a diverse team. Managing sick leave notifications and direct placements for caregivers in a hybrid work environment.
Responsibilities
- Telephone and written handling of acute sickness notifications from our employees and our clients
- Rapid and reliable coordination of substitute assignments for our staff to cover clients who would otherwise be unattended
- Ongoing development and maintenance of a weekly schedule for planned substitute assignments
- Accurate and complete documentation of all substitute assignments as the basis for service billing
- Participation in weekly team meetings
- Liaison with the responsible professional advisors
- Planning and coordination of holiday/vacation care coverage
Requirements
- Work experience as a staffing coordinator, in a call center, or in a similar role
- Respectful and appreciative toward people with and without disabilities and a genuine enjoyment of working with people
- Highly resilient and able to maintain composure and an overview in challenging work situations
- Strong organizational skills and a highly solution-oriented approach
- Excellent communication and conflict-resolution skills and an optimistic, positive attitude
Benefits
- Attractive pay according to the Federal Employees' Collective Agreement — church version (BAT-KF, pay group 8) with an annual special payment and company pension plan
- An attractive monthly allowance
- A varied and responsible role in an agile and diverse team
- Remote work possible by company agreement
- Option to lease a job bike
- Participation in our employee referral program
- Internal and external training and professional development opportunities
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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