Product Marketing Manager at Rakuten focusing on B2B marketing strategy and campaigns. Driving customer adoption and engagement through innovative marketing efforts across all stages of the customer journey.
About the role
- GTM Operations Manager handling rollouts and streamlining processes across US and UK teams. Focusing on operational efficiency and collaborating with multiple departments in a B2B SaaS environment.
Responsibilities
- Own initiative rollouts across US and UK GTM teams, from scoping through to delivery and adoption
- Design, build, and maintain workflows and tooling across Sales, Marketing, CS, and Partnerships
- Build Claude plugins and use Cursor to solve data problems, automate manual processes, and extend our agentic GTM infrastructure
- Design, build, and maintain the signal and scoring infrastructure (Clay, Keyplay) and downstream systems (HubSpot, Vitally, n8n) that feed into AI-powered workflows
- Keep data clean and reliable across GTM platforms, and assist in building reporting that gives teams full-funnel visibility
- Surface local market context from the US and UK to inform global and local GTM Ops priorities, and keep distributed teams aligned across time zones
- Develop playbooks that help US and UK teams operate effectively
Requirements
- 3+ years in GTM Ops, RevOps, or a similar operational role within B2B SaaS
- You've designed and improved systems and workflows that support GTM efficiency at scale
- You're comfortable working across time zones with distributed teams and can operate with a high degree of autonomy
- You have strong analytical skills and can translate data into operational improvements
- You've used AI or automation tools in your GTM work (or you're eager to, we'll teach you the rest)
- You communicate clearly with both technical and non-technical stakeholders
- You’re a fast learner and someone who loves to challenge themselves
- Bonus: you've worked in a high-growth company scaling into new markets
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